Community Relations Assistant

TD Place; Ottawa; Hybrid; CAD 25,000 - 30,000; Part time

Job summary

TD Place in Ottawa is seeking a part-time Community Relations Assistant to support OSEG’s community initiatives and engagement for the REDBLACKS and 67’s. You will help manage appearances for athletes, mascots, and the cheer team, and coordinate with community partners to understand their needs.

The role is on-site or hybrid, pays $20/hour, and requires flexible hours including evenings and weekends. You will gain exposure to event management and community outreach within a major sports and

Qualifications

• Strong written and verbal communication skills.
• Excellent interpersonal abilities and relationship-building.
• Proven time management and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Bilingualism in English and French is preferred.

Responsibilities

• On-site event management for OSEG community events and initiatives.
• Represent OSEG as a spokesperson at community events.
• Handle players, mascots, and cheer squad at events; liaise with community partners.
• Provide administrative support, including appearance tracking and reporting systems.
• Coordinate mascot appearance calendar and bookings with internal and external partners.
• Support in-kind donation program, responding to requests and prize redemptions.
• Assist with Community Ticket Bank outreach and logistics for ticket distribution.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Multitasking

Bilingual English-French

Job description

Reporting to the Manager, Community Relations, the Community Relations Assistant will be responsible for supporting the community relations team in expanding the presence of the teams within the community and building awareness excitement and engagement for the REDBLACKS and the 67’s. The successful candidate will contribute to the enhancement of OSEG’s reputation by providing support in managing athletes and mascots and the cheer team at events, along with liaising with community partners to understand their needs.

This part-time role has an hourly rate of $20/hour. This is a replacement position and offers flexibility to work fully on-site or in a hybrid arrangement.

What you’ll do:

• On-site event management for OSEG community events and initiatives.
• Represent OSEG and act as a spokesperson for the organization at community events.
• Act as a handler for players, mascots, and cheer squad at internal and third-party events, and a point of contact for community partners.
• Provide administrative support, including maintaining appearance tracking and reporting systems.
• Coordinate the mascot appearance calendar, managing internal and third-party bookings.
• Support our in-kind donation program responding to inbound requests for donations and redemption of prize certificates.
• Support the Community Ticket Bank, including outreach to community partners and logistical coordination of ticket distribution.

What’s needed:

• Motivated, self-starter with a no-task-too-small attitude.
• Demonstrated interest in working with community groups.
• Exceptional written and verbal communication skills.
• Excellent inter-personal skills – skillful at building and fostering relationships.
• Strong organizational and time management skills.
• Ability to manage schedules and coordinate inbound requests in a timely manner.
• Accustomed to working in a fast-paced environment with ability to multi-task and collaborate.
• Bilingualism in English and French preferred.
• Ability to work non-traditional hours including evenings and weekends.
• Valid driver’s license.

What’s in it for you

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67’s. We are also home to Atletico Ottawa, Ottawa Blackjacks, and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community.

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. TD Place is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions).

We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to compliment application screening. We’ll reach out to candidates whose applications best match the role's requirements.