Post Office Clerk - Customer-Focused, Flexible Hours

Shoppers Drug Mart Inc.; Central Ontario; On-site; CAD 24,000 - 25,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. is seeking a customer service associate to provide prompt, friendly help at a retail postal outlet. You will greet customers, scan items, and manage payments and loyalty card use in a fast-paced environment.

Join a local store that operates with a national brand, enjoying competitive pay, flexible schedules, and ongoing online training. You will balance efficient order processing with accuracy while representing the company’s standards and policies in daily interactions.

Qualifications

• Strong customer service skills and positive engagement with all customers.
• Ability to accurately scan or enter product data and process cash, coupons, and loyalty programs.
• Maintain neat and organized checkout area and good housekeeping.
• Balance quick service with accuracy in processing orders and returns.

Responsibilities

• Provide prompt and superior customer service at the retail postal outlet.
• Greet customers and display a warm demeanor.
• Accurately scan or enter product data and handle cash, coupons, and PC Optimum.
• Maintain a clean and organized checkout area and signage.
• Ensure proper documentation for receipts and returns; merchandise designated areas.
• Observe loss prevention standards and manage cash, lottery, and stamp inventory.
• Present a professional image per Uniform Policy and Dress Code; follow health and safety rules.

Skills

Customer service

Cash handling

Attention to detail

Organizational skills

Teamwork

Tools

POS system

Job description

Shoppers Drug Mart Inc. is seeking a customer service associate to provide prompt, friendly help at a retail postal outlet. You will greet customers, scan items, and manage payments and loyalty card use in a fast-paced environment.

Join a local store that operates with a national brand, enjoying competitive pay, flexible schedules, and ongoing online training. You will balance efficient order processing with accuracy while representing the company’s standards and policies in daily interactions.