Community Police Office Coordinator

Burnaby; Burnaby; Hybrid; CAD 52,000 - 66,000; Full time

Job summary

The City of Burnaby’s Police - Administration unit seeks a capable clerical professional to provide office support and coordinate volunteers for community crime prevention programs such as bike and foot patrols, safety presentations, and business watch. The role requires recruiting, interviewing, scheduling and motivating volunteers while maintaining records and reports.

Responsibilities include recruiting, interviewing, scheduling and motivating volunteers, keeping records, liaising with

Qualifications

• Grade 12 with volunteer management courses and related experience.
• Experience as a front counter clerk in a police detachment or equivalent.
• Sound knowledge of department operations and procedures.

Responsibilities

• Recruit, interview, schedule and motivate volunteers.
• Organize community crime prevention activities using volunteers (bike/foot patrols, speed watch, etc.).
• Prepare and maintain records and reports; liaise with external contacts; provide information and assistance.

Skills

Volunteer management

Office communication

Front counter experience

CPIC/PIRS/OSR/PRIME knowledge

Education

Grade 12 + volunteer management courses

Tools

CPIC

PIRS/OSR

PRIME

Job description

This position works in the Police - Administration organizational unit. This is clerical work of moderate complexity in ensuring for the provision of an effective office support and volunteer coordination service in a community police office. An incumbent of this class recruits, interviews, recommends selection, schedules and motivates volunteers and organizes and implements crime prevention activities utilizing volunteers; organizes and implements community-based crime prevention activities such as bike and foot patrols, speed watch, graffiti watch, business watch and safety presentations. An incumbent also prepares and maintains a variety of records and reports; liaises with external contacts to promote the office and solicit funding; provides information and assistance to a variety of internal and external contacts; upon approval implements new and improved systems and procedures; provides office support services to the RCMP Officer In Charge; performs duties of the RCMP Front Counter Clerk; and performs a variety of related clerical tasks. Considerable independence of judgement and action is exercised in most aspects of the work, with the more complex problems and matters of policy referred to a supervisor or to an RCMP Officer. Work performance is reviewed on the basis of the effectiveness of office and volunteer coordination services provided. Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by volunteer management and commercial courses plus sound related experience including experience as a front counter clerk in a police detachment or an equivalent combination of training and experience. Considerable knowledge of the functions, regulations, rules and procedures governing the department operations and activities. Sound knowledge of the methods and practices used in motivating, directing, and assessing volunteers. Working knowledge of the needs of various related community groups, businesses, industries and individuals; to develop and implement volunteer activities, including the ability to recruit, interview, train, motivate and evaluate volunteers; to ensure adequate coverage for the office; to deal effectively with internal and external contacts and to apply sound judgement and considerable initiative; to seek proactive solutions to solve problems; to recommend, review, develop and upon approval, implement new or improved systems and procedures; to provide front counter services; and to communicate effectively orally and in writing and to give presentations. Experience using CPIC, PIRS/OSR and PRIME and applicable software is considered an asset. A valid Driver’s Licence for the Province of British Columbia is required as is the ability to obtain and maintain an Enhanced RCMP Security Clearance.

Schedule: 80 hours bi-weekly; Monday to Friday from 7:30 AM – 4:30 PM (Mutual Agreement between Monday to Sunday, 7:00 AM – 5:00 PM)

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.