Community Police Office Coordinator

Township of Muskoka Lakes; Burnaby; Hybrid; CAD 74,000 - 87,000; Full time

Job summary

Burnaby seeks a Police Administration Clerk to coordinate office support and volunteer programs in the Police Administration unit. You’ll recruit, interview, schedule, and motivate volunteers and organize crime prevention activities using volunteers, such as bike patrols and safety presentations.

The role involves preparing records, liaising with external contacts, and implementing improved systems. A valid BC driver's license and RCMP security clearance are required; CPIC/PIRS/OSR familiarity

Qualifications

• Completion of Grade 12 or equivalent, with supplemental volunteer management and commercial courses.
• Experience as a front counter clerk in a police detachment or similar setting is preferred.
• Ability to recruit, interview, train, motivate and evaluate volunteers; strong communication skills.

Responsibilities

• Recruit, interview, and schedule volunteers; motivate and coordinate volunteers.
• Provide office support to the RCMP Officer In Charge and handle records and reports.
• Liaise with internal/external contacts and promote office activities; handle basic systems/process improvements.

Skills

Volunteer management

Front counter clerk

CPIC

PIRS/OSR

PRIME

Driver's licence

Education

Grade 12

Commercial courses

Tools

CPIC

PIRS/OSR

PRIME

Job description

Competition No: 2026-233

Duration: Regular Full Time

Salary: $35.61 – 37.09 – 38.65 – 40.26 – 41.93/hour

Special Notes: Subject to Note ‘Y’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement

Last Updated: 9/21/26

This position works in the Police - Administration organizational unit. This is clerical work of moderate complexity in ensuring for the provision of an effective office support and volunteer coordination service in a community police office. An incumbent of this class recruits, interviews, recommends selection, schedules and motivates volunteers and organizes and implements crime prevention activities utilizing volunteers; organizes and implements community-based crime prevention activities such as bike and foot patrols, speed watch, graffiti watch, business watch and safety presentations. An incumbent also prepares and maintains a variety of records and reports; liaises with external contacts to promote the office and solicit funding; provides information and assistance to a variety of internal and external contacts; upon approval implements new and improved systems and procedures; provides office support services to the RCMP Officer In Charge; performs duties of the RCMP Front Counter Clerk; and performs a variety of related clerical tasks. Considerable independence of judgement and action is exercised in most aspects of the work, with the more complex problems and matters of policy referred to a supervisor or to an RCMP Officer. Work performance is reviewed on the basis of the effectiveness of office and volunteer coordination services provided. Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by volunteer management and commercial courses plus sound related experience including experience as a front counter clerk in a police detachment or an equivalent combination of training and experience. Considerable knowledge of the functions, regulations, rules and procedures governing the department operations and activities. Sound knowledge of the methods and practices used in motivating, directing, and assessing volunteers. Working knowledge of the needs of various related community groups, businesses, industries and individuals; to develop and implement volunteer activities, including the ability to recruit, interview, train, motivate and evaluate volunteers; to ensure adequate coverage for the office; to deal effectively with internal and external contacts and to apply sound judgement and considerable initiative; to seek proactive solutions to solve problems; to recommend, review, develop and upon approval, implement new or improved systems and procedures; to provide front counter services; and to communicate effectively orally and in writing and to give presentations. Experience using CPIC, PIRS/OSR and PRIME and applicable software is considered an asset. A valid Driver’s Licence for the Province of British Columbia is required as is the ability to obtain and maintain an Enhanced RCMP Security Clearance.

Schedule: 80 hours bi-weekly; Monday to Friday from 7:30 AM – 4:30 PM (Mutual Agreement between Monday to Sunday, 7:00 AM – 5:00 PM)

Please apply online by October 1, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted

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EQUAL OPPORTUNITY EMPLOYER

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We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.