Community Pharmacist: Patient-Centric Dispensing & Care

Shoppers Drug Mart Inc.; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning via Academy

Job summary

Shoppers Drug Mart Inc. in Winnipeg seeks a Pharmacist to manage daily pharmacy operations, consult with customers and health professionals, dispense medications, and ensure privacy and regulatory compliance. This role emphasizes patient-centred care and accuracy across all dispensing activities.

The position involves coordinating workflows, maintaining stock, and collaborating with the health care circle to support quality patient outcomes in a busy community setting.

Qualifications

• Independent thinking and decision making
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

Responsibilities

• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy
• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of 'will call' bins, in accordance with established Standard Operating Procedures
• Review of stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Involvement with financial reports as appropriate
• Read and action store communications on in-store web
• File incident reports when any customer or staff medication or privacy incidents occur

Skills

Independent thinking

Staff coaching

Business mindset

Customer service

Customer relations

Problem solving

Pharmacy systems

Health & Safety

Continuous learning

Job description

Shoppers Drug Mart Inc. in Winnipeg seeks a Pharmacist to manage daily pharmacy operations, consult with customers and health professionals, dispense medications, and ensure privacy and regulatory compliance. This role emphasizes patient-centred care and accuracy across all dispensing activities.

The position involves coordinating workflows, maintaining stock, and collaborating with the health care circle to support quality patient outcomes in a busy community setting.