Community Manager

Simaril; Winnipeg; Hybrid; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Group Benefits after 6 months of full‑

RRSP after 1 year

Mileage (pre-approved)

Job summary

SimarilInc. in Winnipeg, MB, is seeking a Community Manager to lead 24/7 residential care programs, collaborating with families, staff, and external agencies to ensure high-quality services.

You will supervise house leaders and direct support workers, participate in recruitment, training, scheduling, and ensure compliance with policies, records, and funding obligations. This full-time role requires strong leadership and interpersonal skills in both field and office settings.

Qualifications

• 2-3 years full-time Direct Support Work experience.
• 2-3 years Leadership and/or Supervisory experience.
• Related post-secondary education.
• Proficiency in payroll processing (preferred) and Microsoft 365.

Responsibilities

• Maintain positive communication with families, staff and external agencies.
• Adhere to policies, privacy, and legislative requirements.
• Support recruitment, orientation, and staff training.
• Lead scheduling, payroll processing and timekeeping.
• Provide leadership to House Leaders and Direct Support Workers.
• Ensure records meet regulatory and agency requirements.

Skills

Direct Support Work

Leadership & Supervision

Communication

Time management

Education

Related post-secondary education

Tools

Microsoft 365

Payroll processing

Job description

AboutSimarilInc.

If you are ready to be a part of something truly rewarding and impactful, join us!

AtSimaril, we are not just providing support living services- we are a beacon of hope, embodying the essence of respecting, empowering, and uniting individuals in every interaction.

SimarilInc. is a leading not-for-profit organization that provides compassionate support services to individuals with intellectual and developmental disabilities. Since ourinceptionin 1987 as part of the Welcome Home program,we'vechampioned the transition from institutional settings to thriving community living. Our person-centeredapproach ensures 24-hour tailored support for diverse needs, encompassing Autism Spectrum Disorder, FASD, mental health challenges, substance use issues, andbehaviouraland sensory difficulties. AtSimaril, we cultivate an inclusive culture built on respect and dignity, valuingeach individual'sunique journey. Join us in our mission to empower and celebrate the resilience of those we serve, making a meaningful difference in their lives and communities.

Why you should join us:

AtSimarilSupport Living, every day is an opportunity to make a difference in people's lives. AtSimaril, we believe in the power of compassionate care and unwavering dedication to enhancing the quality of life for our residents. As part of our team,you'llprovide essential support andassistanceand be a source of joy, comfort, and companionship. We foster an environment of respect, collaboration, and continuous growth, where your talents arevalued,and your contributions are celebrated. Join us in our mission to create meaningful connections and empower individuals to live their best lives. Together,let'smake every moment count atSimarilInc.

Community Manager Job Summary:

The Community Manager operations of the 24/7 residential care programs. They are responsible for collaborating with families, all agency departments, stakeholders, and collateral agencies to ensure proper service delivery and quality care for the people supported by Simaril Inc.

Duties and Responsibilities

General:

• Maintain positive and effective communication and public relations with the community, families, and professionals.
• Follow and maintain policies and procedures regarding confidentiality and privacy.
• Understand and adhere to Simaril Inc. policies, legislative requirements, and communicate them to direct reports.
• Report any agency-related changes and significant issues to the Executive Director and/or Residential Services Manager.

Program Support:

• Maintain regular communication with people supported, employees, families, and external agencies regarding desired outcomes.
• Advocate on behalf of people supported when necessary.
• Encourage people supported to express their wants and needs.
• Identify needs for services and inform the Residential Services Manager for proposal development.
• Assist and support with property and transportation management.

Direct Service, Treatment, and Assessment:

• Complete assessments to identify strengths and needs of people supported.
• Provide direct services as needed to assist clients in gaining life skills.
• Manage people supported caseload and prioritize appropriately.
• Assist with the therapist team, doctors, and medical follow up.
• Facilitate training for new house leaders.

Administration:

• Ensure record-keeping meets legislative and agency requirements.
• Assist with monitoring funds management for people supported.
• Assist in processing payroll and monitoring schedules.
• Monitor and manage vacation, sick time, and banked time.
• Authorize overtime as required.
• Lead, attend, and participate in Leadership meetings as required.
• Provide reports as required or requested.
• Assist with funding proposals, house maintenance etc.

Leadership:

• Provide leadership and guidance to House Leaders and Direct Support Workers.
• Promote positive work environments and facilitate problem-solving.
• Assist with recruitment, selection, orientation, and training of staff.
• Conduct performance evaluations and Motivation meetings and address disciplinary issues.
• Ensure resources are available for employees to fulfill their duties.
• Support on-call as backup and direct as required.
• Delegate tasks as needed.

Requirements:

• 2-3 years full-time Direct Support Work experience.
• 2-3 years Leadership and/or Supervisory experience.
• Related post-secondary education.
• Proficiency in computer programs including payroll processing (preferred), Microsoft 365.
• Valid Driver’s license, current driver's abstract, access to a reliable vehicle for work purposes, and appropriate current vehicle registration.
• Current First Aid Certification (level C).
• Excellent interpersonal skills, organizational abilities, and ability to prioritize tasks.
• Able to work independently and as part of a team.
• Able to provide basic employment documentation including current Criminal Record Check and Adult Abuse Registry check.
• Clear Criminal Record Check with Vulnerable Sector Check (no older than three months).
• Three employment references.

Overall Agency Competencies:

Respecting, Empowering, and Uniting people within their chosen community.

Hours of Work and Working Conditions:

Full-time position, Monday to Friday, with occasional overtime/evenings/weekends and flexibility for direct support hours.

This position will combine working in a fast-paced office and working in the field to provide ongoing support to the team and the people supported.

Benefits:

• Group Benefits after 6 months of continuous full-time employment
• RRSP after 1 year
• Mileage (pre-approved)

Physical Requirements:

Requires sitting, walking, bending, and lifting. Exposed to noise and regular flow of people around the office.

Direct Reports:

House Leaders and Direct Support Workers.

Job Types: Permanent, Full-time

Equal Opportunity Employer:

SimarilInc. is an equal opportunity employer. We encourage individuals of all backgrounds to apply for this position.

Join us, andlet'smake an impact and difference in our community.