Community Library Assistant & Tech Tutor

City Of Edmonton

Edmonton

Hybrid

CAD 45,000 - 57,000

Full time

4 days ago

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Job summary

Edmonton Public Library seeks a Library Assistant at Castle Downs to deliver excellent customer service and support to patrons in a fast-paced environment. You will assist with reference services, readers' advisory and technology use, while helping run programs for all ages.

You’ll coordinate classes and events, engage with the community, and support branch operations with enthusiasm and teamwork at Castle Downs Branch.

Qualifications

Diploma in Information Management/Library Technology or related diploma or an undergraduate degree from a recognized institution.
Minimum of one year's work experience in a library or in an environment where customer service is a core focus.
Experience with Microsoft Office programs, web-based services and other applications.
Experience in providing reference services and readers' advisory services is preferred.
Experience developing and presenting classes and events for customers of all ages; emphasis on leading activities for young children is preferred.

Responsibilities

Assist patrons with information, reference inquiries and readers' advisory needs.
Deliver and facilitate classes and events for customers of all ages, including children.
Provide excellent customer service and support to the public in a fast-paced environment.
Assist with library programs, promotions and branch outreach as required.