Community Leader

Skyline Group of Companies; Windsor; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Employer Paid Health & Dental Benefits

Monthly Bonus

Job summary

Skyline Group of Companies is seeking a Community Leader in Windsor, Ontario to provide excellent tenant service and oversee building upkeep. The role requires coordinating maintenance, processing applications, and maintaining detailed records.

You will manage rent collection, safety compliance, and lease administration while supervising contractors and supporting a positive community environment.

Qualifications

• Post-secondary education and five years of property management experience.
• Valid driver’s license with satisfactory driving record and automobile insurance.
• Computer skills: Word, Excel, email/web.
• Ability to lift 50 lbs, bend, push and pull, and go up and down stairs.

Responsibilities

• Advertise and show units, process applications, and track rental inquiries.
• Ensure high tenant satisfaction and coordinate maintenance and repairs.
• Respond to tenant emergencies and manage accessibility compliance.
• Manage rent collection, expenses, and audits; maintain records.
• Handle leases and inspections with attention to detail in PM software.
• Oversee cleaning, maintenance, and seasonal outdoor tasks; supervise contractors.

Skills

Customer service

Organizational skills

Communication

Computer skills

Education

Post-secondary education in property management

Tools

Word

Excel

Email/Web

Job description

• Location: Windsor, ON, Canada
• Job Type: Full-Time
• Schedule: Monday to Friday, Morning Availability Required
• Compensation Includes:
  • $45,000 annually
  • Monthly Bonus
  • Employer Paid Health & Dental Benefits

Job Overview:

The Community Leader is responsible for providing good customer service to tenants, as well as ensuring administrative, maintenance, cleaning and general up-keep of the building.

Key Responsibilities:

• Advertising and showing units to prospective tenants, answering all rental inquiries, processing application forms, assisting with checking credit references, emailing requested documents/applications to Head Office for approval, and closing deals while tracking and recording all rental calls, emails, and walk-ins.
• Ensure high tenant satisfaction by promptly addressing concerns and complaints within 24 hours, providing customer service, and coordinating maintenance and light repairs. Treat all tenants with respect, especially during disputes, and maintain communication throughout the resolution process.
• Be available during working hours and respond quickly to tenant emergencies. Prioritize requests for accommodation and ensure compliance with accessibility policies. Organize and execute tenant relations events to foster a sense of community.
• Manage fire safety records, conduct inspections, and maintain logbooks according to company procedures. Collect and deposit rents, track expenses, and assist in audits. Perform administrative tasks like responding to emails, faxing documents, posting notices and maintaining accurate records of transactions.
• Completing necessary documentation with highest level of attention-to-detail for leases and inspections, track expenses, maintain resident files, in our property management software.
• Manage cleaning and maintenance responsibilities, including maintaining cleanliness in common areas, addressing maintenance requests, performing minor repairs, and supervising contractors to ensure the property remains free of debris. Oversee seasonal outdoor tasks such as raking grounds, tending to flower beds, shoveling snow, salting walkways, and handling small repairs and upkeep as required.

Qualifications:

• Relevant post-secondary education and five (5) years’ experience in the property management is required.
• Valid driver’s license with satisfactory driving record and automobile insurance.
• Computer skills (Word, Excel, e-mail/web) are required.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail]