Resident Manager, Live-In

Skyline Group of Companies; Niagara Falls; On-site; CAD 39,600 - 48,400; Full time

Benefits offered by this job

Rent included

Utilities & Parking included

Monthly Bonus

Employer paid Health and Dental benefit

Job summary

Skyline Group of Companies is seeking a Resident Manager in Niagara Falls, Ontario to oversee daily operations of apartment buildings and provide excellent tenant service. The role includes cleaning, administrative tasks, and light maintenance, with a rotating weekend schedule and on-call availability.

Responsibilities include maintaining common areas, preparing units for new tenants, seasonal outdoor work, and assisting with rent collection and leases.

Qualifications

• High School diploma is required.
• Computer skills (Word, Excel, e-mail/web) are required.

Responsibilities

• Regularly clean and maintain building common areas.
• Assist in unit cleaning after tenant move-out to ensure rent readiness.
• Complete outdoor seasonal cleaning and small repairs as needed.
• Empty garbage and clean around dumpsters.
• Assist with paperwork and administrative tasks like leases, notices, emails, and filing.
• Monitor inquiries and ensure tenant satisfaction through good customer service.

Skills

Computer skills

Education

High School diploma

Job description

• Location: Niagara Falls, Ontario, Canada
• Job Type: Full-Time
• Schedule: Rotating Schedule, Weekends + On-Call Availability required
• Compensation includes:
  • $44,000annually, inclusive of rent for provided apartment
  • Utilities & Parking included
  • Monthly Bonus
  • Employer paid Health and Dental benefits

Job Overview:

The Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Key Responsibilities:

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Qualifications:

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and Applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail]