Assistant Resident Manager, Live-In

Skyline Group of Companies; London; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Resident Manager to oversee daily operations of apartment buildings. This role involves maintaining cleanliness, handling administrative tasks, and providing exceptional customer service to tenants. The ideal candidate will have a strong cleaning background, excellent communication skills, and the ability to manage various responsibilities efficiently. Join a company that values detail and community, offering competitive pay, employer-paid benefits, and opportunities for growth. If you are passionate about fostering vibrant communities and making a difference, this role is perfect for you.

Benefits

Employer Paid Benefits

Employee Savings Plan

Paid Volunteer Days

Ongoing Training

Growth Opportunities

Qualifications

• High School diploma or 3 years cleaning experience required.
• Must have computer skills and knowledge of regional policies.

Responsibilities

• Maintain cleanliness of common areas and units after tenant move-out.
• Assist with administrative tasks and ensure tenant satisfaction.

Skills

Cleaning Skills

Customer Service

Administrative Skills

Ability to Lift 50lbs

Education

High School Diploma

3 years relevant experience

Tools

Microsoft Word

Microsoft Excel

Email/Web Skills

Job description

• Location: London, Ontario, Canada
• Wage Type: Salary + Apartment
• Job Type: Full-Time
• Schedule: Rotating Schedule, Weekends + On-Call Availability required

Job Overview:

The Assistant Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Key Responsibilities:

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Qualifications:

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

The Skyline Group of Companies is a fully integrated property and investment management organization, focused on real estate, powered by people and growing for future. We prioritize detail in everything we do, from investor consulting to fostering community at our properties.

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

Join Skyline in building Careers and Communities! We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].

Apply Online: skylinegroupofcompanies.ca/careers

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