Community Engagement & Learning Facilitator - 0926

The Family Centre; Edmonton; On-site; CAD 64,000 - 71,000; Full time

Benefits offered by this job

Group benefits

Wellness program

Vacation 3 weeks

RRSP matching

Paid training

Mileage allowance

Paid parking

Sick time

Social events

Employee resource groups

Job summary

The Family Centre is seeking an experienced adult educator to design and deliver trauma-informed training for diverse audiences. You will build partnerships, promote programs, and advance learning with engaging workshops, in-person and virtual, while fostering safe learning environments and inclusive practices.

The role requires a Bachelor’s level education in a related field and at least five years’ experience in adult learning, facilitation, and workshop delivery, with travel as needed and a

Qualifications

• Minimum five years of experience in adult learning and workshop delivery.
• Strong understanding of adult education principles.
• Excellent communication and relationship-building skills.
• Ability to work with diverse populations in trauma-informed settings.
• Willingness to travel and flexible scheduling.

Responsibilities

• Facilitate workshops for diverse audiences, virtual and in person.
• Develop relationships with community partners and stakeholders.
• Design curricula, digital presentations, and participant workbooks.
• Promote the agency’s services and represent its values.
• Maintain safe, inclusive learning environments.
• Support ongoing program development and evaluation.
• Provide excellent customer service to internal and external stakeholders.

Skills

Adult learning

Facilitation

Relationship building

Communication

Cultural humility

Education

Bachelor's degree or equivalent in Human Services, Social Work, Psychology, Education, Adult Learning

Job description

Why work with us:

The Family Centre is seeking a dynamic and engaging adult educator with demonstrated experience applying principles of andragogy to design and deliver effective training, navigate diverse group dynamics, and create meaningful learning experiences. You are a natural relationship-builder who can promote programs, strengthen community connections, and turn those connections into lasting partnerships.

The Family Centre is focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

Facilitation and Workshop Delivery

• Facilitate workshops and training for diverse audiences, including community members, non-profits, community partners, agency staff, direct service professionals, supervisors, managers, and leaders;
• Facilitate workshops in individual and group format, virtually and in person, in ways that are engaging, trauma-informed, accessible, and responsive to participant needs;
• Maintain psychologically safe and supportive learning environments, monitoring group dynamics, and applying trauma-informed de-escalation strategies as needed;

Business Development & Stakeholder Relations

• Support business development activities that promote The Family Centre and expand reach and revenue;
• Build and maintain relationships and business opportunities with non-profit organizations and community partners in the human services sector as well as in the corporate sector;
• Provide excellent customer service to internal and external stakeholders, including customers, service users, community members, and The Family Centre teams;

Workshop Development & Continuous Improvement

• Research, design, and develop interactive training curricula, digital presentations, and participant workbooks;
• Ensure workshops reflect current research, trauma-informed principles, accessibility, inclusion, and The Family Centre’s values;

Being an Ambassador of The Family Centre

• Represent The Family Centre’s values, culture, and expertise through professional and values aligned interactions;
• Promote the agency’s capabilities, programs and services on professional networks, at conferences, or during networking events; and
• Articulate the agency’s core services, past success stories, and strategic vision clearly.

You Are

• Adaptable and grounded;
• Creative and solution-focused;
• Culturally humble and equity-oriented;
• Participant and customer-focused;
• Professional and values-aligned;
• Relationship-centred and collaborative;
• Self-directed;
• Strengths-based and trauma-informed

What you will bring to the role:

• Bachelor’s degree in Human Services, Social Work, Psychology, Education, Adult Learning, or a related field; equivalent education and experience may be considered;
• Minimum five years of experience in adult learning, group facilitation, and workshop delivery to a variety of audiences;
• Strong understanding and application of adult education principles;
• Excellent communication and relationship building skills;
• Strong understanding of trauma-informed practice, inclusive facilitation, group learning, and working with diverse populations; and
• Flexibility: A flexible schedule is required, including some evening and weekend work with potential for travel.

Background Check Process & Requirements:

• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency-approved equivalent (Our Child Are Sacred);
• Current Standard First Aid with CPR Level C/AED;
• Valid driver’s license and access to a reliable vehicle for regular work use; and
• Registration with the applicable professional regulatory body where eligible for profession.

As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.

What to expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation – Our comprehensive compensation package reflects a strong commitment to employee wellbeing and is competitive in the marketplace.

Compensation

• Starting salary range of $64,284 to $70,659 (commensurate with education and experience)
• 36.5 hour work week
• Fully paid group benefits plan
• Wellness program
• 3 weeks’ vacation
• RRSP matching after one year
• Ongoing paid training
• Mileage compensation
• Paid parking
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Resource Groups

Closing Date:

October 15, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.