Community Banking Leader: Growth & Client Experience

CIBC; Port Alberni; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Benefits program

Pension plan

Employee stock purchase plan

Vacation

Wellbeing support

MomentMakers

Job summary

CIBC in Port Alberni is seeking a Community General Manager to lead a team of client-facing colleagues across local banking centres. You’ll coach Leaders, Advisors and Representatives to deepen client relationships, improve service, and drive growth while ensuring sound operations and compliance.

You bring strong leadership, coaching experience and a proven track record in financial services. This role blends on-site leadership with flexible work arrangements and a community-focused mindset.

Qualifications

• Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) is required or asset if completed.
• Additional accreditation such as CFP, BCO, BME, CPH or WME is advantageous.

Responsibilities

• Lead and coach a high performing sales team to deepen client relationships.
• Ensure effective operations, processes, controls and compliance.
• Promote CIBC and build community reputation to drive growth.

Skills

Banking Operations

Business Development

Client Service

Community Connections

Customer Experience (CX)

Financial Advising

Financial Products

Leadership

People Management

Performance Monitoring

Results-Oriented

Job description

CIBC in Port Alberni is seeking a Community General Manager to lead a team of client-facing colleagues across local banking centres. You’ll coach Leaders, Advisors and Representatives to deepen client relationships, improve service, and drive growth while ensuring sound operations and compliance.

You bring strong leadership, coaching experience and a proven track record in financial services. This role blends on-site leadership with flexible work arrangements and a community-focused mindset.