Communications Specialist (Contract)

LCBO; Toronto; Hybrid; CAD 63,000 - 109,000; Full time

Job summary

The LCBO seeks a FSM Communications Specialist to support its Future State Modernization initiative by developing and delivering strategic communications that enhance understanding and engagement. This hybrid role requires a strong background in communications, project management skills, and the ability to work collaboratively in a fast-paced environment. Join a reputable organization committed to transformation and employee well-being.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services via Workperks

Qualifications

• 5+ years of communications experience.
• Exceptional communication skills with 100% accuracy in grammar, spelling, and content.
• Experience in retail or the broader public sector preferred.

Responsibilities

• Develop and implement communications to help stakeholders understand the FSM program.
• Assist with internal and external communications assets for the FSM program.
• Manage work back schedules and approvals across multiple business stakeholders.

Skills

Communication

Project Management

Problem-Solving

Relationship Management

Education

Post-secondary degree in Communications, Arts Administration, Business, or Public Relations

Tools

MS tools (e.g. PPT, Outlook)

SharePoint

Job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay:

$63,457.00 - $108,105.00

Job Posting Description:

This is a hybrid role #LI-Hybrid

Contract Duration: 12 Months

Are you passionate about supporting business transformation and corporate communications for one of Canada’s most iconic brands? The LCBO has embarked on an enterprise-wide transformation, called Future State Modernization (FSM), to re-build and strengthen our IT infrastructure, systems, processes, and program management to catalyze improvements to the way the organization works.

Reporting to the FSM Communications Lead, the FSM Communications Specialist will help drive the understanding, readiness, and adoption required to enable the success of the program. You will support the creation and delivery of strategic communications to various critical stakeholders to meet FSM business objectives, support corporate strategy, build culture, and impact employee experience.

You will be a critical member of the FSM program team, work closely with Change Management Leads and partnering with the enterprise-wide Corporate Communications team to proactively plan and execute internal and external strategic and operational communications, spanning several phases through the course of the program.

If you thrive in a fast-paced, collaborative environment and are passionate about taking initiative, then this is the role for you!

About the Role

• Develop, implement, and measure effective enterprise-wide, divisional, internal and external communications that help stakeholders understand the FSM program and its impacts.
• Assist with all necessary internal and external communications assets to support the successful implementation of the FSM program.
• Support ongoing employee engagement in the program, leveraging all internal communications channels and touchpoints.
• Promote these communication assets with all relevant stakeholder groups for purpose of change communications.
• Draft and execute internal and external communications plans and accompanying materials (plans, intranet and web content, video scripts, briefs) to support all the LCBO’s FSM efforts in support of the organization’s mission and vision to attract a wide array of audiences.
• Manage work back schedules and approvals across multiple business stakeholders.
• Schedule and plan necessary communications touchpoints with multiple business stakeholders.

About You

• Post-secondary degree, diploma or certificate in Communications, Arts Administration, Business, Public Relations or equivalent.
• 5+ years of communications experience.
• Exceptional communication skills with the ability to write, speak and edit at a senior level demonstrating 100% accuracy in grammar, spelling and content.
• Proficient in MS tools (e.g. PPT, Outlook) and SharePoint.
• Experience in retail or the broader public sector, IT transformation, and/or beverage alcohol sector is preferred.
• Experience with change management and communicating key initiatives across multiple target audiences.
• Results-oriented; proven ability to develop and execute comprehensive integrated communications and engagement strategies to help achieve business and program objectives.
• Outstanding project management and problem-solving skills.
• Strong at building relationships; can work independently and collaboratively; self-motivated and disciplined to meet deadlines in the context of competing priorities and projects; work effectively with cross-functional teams.

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

June 6, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.