Communications Assistant

CB Canada; Halifax; On-site; CAD 30,000 - 42,000; Full time

Job summary

A leading marketing firm in Halifax is looking for a Communications Assistant to enhance customer experience at retail events. The role involves providing customer service, answering questions about products, and acquiring new customers. Ideal candidates are outgoing individuals with a strong interest in retail and sales.

Benefits

Great compensation

Daily recognition of performance

Weekly top performer bonuses

Paid training

Travel opportunities nationally and internationally

Qualifications

• Must be 18+ years of age.
• Eligible to work in Canada.
• Experience in customer service, retail sales, or call center work is helpful.

Responsibilities

• Provide excellent customer service and engage with clients.
• Assist in new business acquisition through face-to-face interactions.
• Answer customer inquiries about products/services at retail events.

Skills

Customer Service

Communication

Sales

Job description

Do you have experience in retail, sales or customer service?

Maybe you have worked as a retail assistant, retail associate, or even a retail supervisor?

Vibe Marketing is currently hiring for 3-4 vibrant and outgoing Communications Assistants within the Halifax region. We’re interested in meeting with people that are preferably looking for a full time in person position, that are willing to receive training as needed and are able to demonstrate a strong work ethic.

What’s in it for you?

• Great compensation
• Daily recognition of performance
• Weekly top performer bonuses
• Team nights
• Paid training
• Monthly sports nights (basketball, soccer, bowling etc.)
• Daily leadership development
• A personal business mentor / coach provided to each team member
• Travel opportunities both nationally and internationally for R&R and work-related events

Communications Assistant

We are looking for a Communication Assistants to provide excellent customer service, have strong communication skills and are overall a people person and will stand out at our retail events. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave the event satisfied and you will contribute to the clients profitability.

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products / services
• Assisting in new business acquisition and increasing market share through face-to-face new customer sign ups
• Completion of a handful of sales including the collection of new customer personal details
• Coordinate with the promotions and events team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Manager
• Stay up-to-date with new products / services

Job Requirements :

Just a few requirements for the Communications Assistant Position :

• You must be 18+ years of age and eligible to work in Canada
• You must be willing to work with customers face-to-face at one of our retail, in-store events
• Commuting to our office in Halifax is required on a daily basis
• Full-time availability is preferred, and an immediate start is ideal
• Customer Service, Retail Sales or Call Center work is helpful

What you need to do : ~ CLICK APPLY ~

Application Process : Applications will be reviewed within 1 - 2 weeks. Our Recruitment Team will be in touch with all the successful candidates as soon as possible. We, therefore, ask that all candidates ensure they send over up to date communication information such as cell phone number and email address. All applications will be reviewed, but only successful candidates will be contacted.

Interview Process : Should you be shortlisted for the position the initial interview will be completed via Zoom although this is an on site position! Depending on how the initial interview goes we will then arrange for a suitable date / time to meet you face to face in our office in Halifax. If you have any questions please reach out and a member of our team will be happy to assist.

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