Communication Clerk

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 33,000 - 37,000; Full time

Job summary

Winnipeg Regional Health Authority at Victoria General Hospital in Winnipeg is seeking a Receptionist/Communication Clerk for the Urgent Care unit. The role handles all receptionist, communication and clerical functions on the nursing unit, with in-person work arrangement and shifts including days, evenings, weekends.

The ideal candidate has prior communication clerk experience, Grade 12, and knowledge of medical terminology; proficiency in MS Office; ability to handle confidential information

Qualifications

• Previous reception/communication clerk experience required.
• Grade 12 completion.
• Communication Clerk course completed.
• Knowledge of medical terminology required.

Responsibilities

• Provide receptionist and clerical support on the nursing unit.
• Transcribe physician orders as required.
• Maintain records and reports.
• Facilitate intra- and interdepartmental communication.
• Order supplies as needed or requested.
• Initiate requisitions as necessary.
• Relieve or assist other communication clerks as needed.
• Operate communication equipment in the area.
• Maintain effective working relationships with staff, physicians, patients, visitors.

Skills

Interpersonal skills

English fluency

MS Office

Data confidentiality

Education

Grade 12 completion

Communication Clerk course

Health Records Tech

Medical terminology

Job description

Requisition ID: 412225
Position Number: 20081670
Posting End Date: October 14, 2026
City: Winnipeg
Employer: Winnipeg Regional Health Authority
Site: Victoria General Hospital
Department / Unit: Urgent Care - VGH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date - End Date: ASAP - 12/31/2026
Reason for Term: Medical Leave
FTE: 1.00
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 11.63
Annual Base Hours: 2015
Salary: $23.687 , $24.367 , $25.067 , $25.790 , $26.533
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care.

Position Overview

The incumbent in this position is responsible for all receptionist, communication and clerical functions on the nursing unit.

• Demonstrate ability to provide continuous quality services.
• Adheres to all safety and health regulations and demonstrates safe work practices.
• Accept and work within the framework of the Hospital's philosophy, objectives and policies.
• Facilitate communication both written and verbal intra and interdepartmentally.
• Maintain records and reports.
• Transcribe physician orders as required.
• Facilitate good public relations intra and interdepartmentally.
• Maintain recording and audit systems designated by the Program Manager.
• Order supplies as required or requested.
• Initiate requisitions as necessary or as requested.
• Temporarily relieves, replaces or assists other Communication Clerks as necessary.
• Operate communication equipment in the area.
• Maintain effective working relationships with and within the unit through interaction with staff, physicians, patients, visitors, etc.
• Meet own learning needs through self-improvement individual study, in-services and staff meetings.

Experience

• Previous communication clerk experience required.

Education (Degree/Diploma/Certificate)

• Completion of Grade 12.
• Completion of Communication Clerk course.
• Health Records Technician course preferred.
• Working knowledge of medical terminology required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Ability to effectively:
  • Relate on an interpersonal basis;
  • Work under stressful conditions;
  • Retain data on a confidential basis.
• Demonstrate abilities in word processing, database and spreadsheets (specifically Microsoft Office) required.
• Demonstrated ability to read, converse, and write proficiently in the English language required.
• Ability to complete the position on a regular basis.

Physical Requirements

Not Applicable
This term position may end earlier as outlined in your collective agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.