Unit Clerk - Ambulatory Care

Shared Health-Soins Communs; Winnipeg; On-site; CAD 32,000 - 36,000; Full time

Job summary

Shared Health in Winnipeg is seeking a Unit Clerk to support the Adult ER at Health Sciences Centre. You will manage patient intake, charting, and communications, ensuring accurate documentation and timely information flow.

Join a multidisciplinary team working in a fast-paced environment. The role requires 40 wpm typing, strong English, organization, and the ability to multitask; in-person shifts include days and nights with 12-hour blocks.

Qualifications

• Complete high school education, Manitoba standards.
• Successful completion of a recognized Unit Clerk training program required.
• Medical terminology (75% pass mark) required.

Responsibilities

• Receives patients to clinic/unit and ensures accurate documentation.
• Answers calls, determines urgency, and forwards or relays messages.
• Transcribes physicians’ orders and schedules appointments/tests.
• Enters patient data into information systems and maintains charts.
• Performs miscellaneous duties and prepares payroll information.

Skills

Typing 40 wpm

Strong English

Time management

Teamwork

Communication

Self-development

Multitasking

IT equipment operation

Education

High school completion - Manitoba standards

Unit Clerk training program

Medical terminology knowledge

Job description

Requisition ID: 412267 Position Number: 20007407 Posting End Date: October 14, 2026 City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Adult ER - HSC 2 Job Stream: Clinical Support Union: CUPE Anticipated Start Date - End Date: 10/16/2026 - Indefinite Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days;Nights Work Arrangement: In Person Daily Hours Worked: 12.00 Annual Base Hours: 2015 Salary: $22.925 , $23.586 , $24.266 , $24.965 , $25.688 , $26.432

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate documentation is completed accurately. Acts as communication link for the unit, answering telephone calls, determining urgency, and forwarding calls or taking and relaying messages. Obtains, assembles and maintains charts. Transcribes physicians’ orders. Schedules appointments/tests for patients and obtains test results. Performs a variety of tasks for the care and comfort of patients. Prepares payroll information for the area. Maintains clinic/unit supplies, compiles statistical information and performs other miscellaneous duties as required. Enters patient data into applicable information systems. Follows all HSC policy and procedures and or specific clinic standard operating procedures.

Experience

• Previous related work experience preferred.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards.
• Successful completion of a recognized Unit Clerk training program required.
• Medical terminology (75% pass mark) required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Typing/keyboarding skills minimum 40 wpm required.
• Excellent command of the English language (both oral and written).
• Ability to organize, manage time and prioritize workload.
• Ability to work independently and as part of a team and seek assistance as necessary.
• Ability to communicate effectively.
• Ability to recognize and pursue self-development opportunities.
• Ability to respond to a variety of simultaneous demands.
• Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
• Ability to perform as a team member and seek assistance as necessary.
• Preference will be given to candidates competent in an Aboriginal language and/or knowledgeable in Aboriginal customs, beliefs, and practices.

Physical Requirements

• Must be able to function effectively in a fast-paced environment with frequent interruptions.

This Indefinite Term may expire subject to one (1) weeks’ notice.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.