Commis aux pièces

TransDiff JDH Peterbilt; Lévis; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Group insurance

Dental plan

Virtual care

RRSP matching

Ongoing training

Flexible hours

Employee recognition

Job summary

TransDiff JDH Peterbilt in Lévis, QC, seeks a Parts Clerk to handle day-to-day parts requests for customers and mechanics, answer inquiries, and help build lasting relationships through attentive service.

The role emphasizes customer focus, accurate billing, and proactive support, with opportunities for ongoing training and a team‑driven, Out of the Ordinary work culture.

Qualifications

• Experience in parts sales or consultative sales desirable.
• Strong customer service and communication skills required.
• Ability to understand customers' needs and offer appropriate solutions.
• Billing and parts lookup experience is a plus.

Responsibilities

• Handle and process customer and mechanic parts requests and billing.
• Build and maintain strong relationships with customers through courteous service.
• Collaborate with the team to ensure accurate parts availability and timely delivery.

Skills

Customer service

Interpersonal skills

Active listening

Professionalism

Education

DEP in parts sales

Job description

See how much fun our employees have working for us!

It is often said that “a small gesture can change a life!” Well, this video too! See what our teams think of the atmosphere at our place.

WHAT YOU'LL BE DOING

We know you're familiar with the day‑to‑day life of a parts clerk, which is why we'd rather talk to you about what makes this position Out of the Ordinary.

With us, you won't just be answering and billing parts requests from customers and mechanics. You'll play a key role in satisfying and retaining our valued customers. Every interaction will be an opportunity for you to help and excel, while building a lasting relationship of trust.

Your contribution and expertise will be essential in providing quality service to our customers. Opportunities for advancement and an OUTSTANDING career plan will enable you to aim ever higher!

WHAT WE OFFER:

• 5 paid days off per year, we have a lot of fun at work, but we know you have family obligations too.
• Group insurance to give you peace of mind. Plus, a dental plan and virtual medicine are part of the package!
• RRSP with employer contribution, so you can build your future while benefiting from the company's support,
• Ongoing training with sessions given by our in‑house trainer as well as leading manufacturers to keep you up to date with what's new;
• Adaptable working hours - we know how important it is to work in harmony with family life.
• Recognition and appreciation, we offer that too! It's always nice to get a pat on the back... we know.

WHAT WE'RE LOOKING FOR IN YOU:

• A DEP in parts sales or consultative sales or similar.
• Experience as a parts clerk or in a similar role.
• You have a real passion for heavy trucks and parts, and you're curious?
• Strong customer service skills and interpersonal skills: You like to help others, listen to their needs and offer appropriate solutions with courtesy and professionalism.

So, are you ready to join us on this adventure? We can't wait to find out what we can bring you, and what you can bring to our Out of the Ordinary team!