Commis à la collection / Collection agent

Lanctôt Sports; Montreal (administrative region); Hybrid; CAD 34,440 - 48,216; Part time

Benefits offered by this job

Group insurance after 3 months

RRSP program with employer contribution after 1 year

Generous employee purchase program

Flexible schedule with one remote day

Access to gym and classes

Free parking

Job summary

A leading sports distribution company in Montreal seeks a part-time Collection Agent. The role involves managing accounts receivable, negotiating with customers, and ensuring credit risk management. Candidates should have a minimum of 3 years of experience and be bilingual in French and English. Benefits include a flexible work schedule, group insurance, and an employee purchase program. This is an opportunity to join a collaborative and innovative team that values individual contributions and promotes a balanced work environment.

Qualifications

• Minimum 3 years of experience as a credit agent.
• Bilingualism in French/English, both spoken and written.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Communicate and negotiate with customers regarding their credit.
• Make collection calls and prepare documentation.
• Build and maintain healthy relationships with customers.

Skills

Bilingualism in French/English

Communication skills

Negotiation skills

Computer skills (Word, Excel, Outlook)

Team spirit

Analytical skills

Job description

COLLECTION AGENT

Lanctôt is a leader in the distribution of premium sports, outdoor, eyewear and fashion brands, representing some of the world’s most renowned names and providing exceptional products across Canada.

With over seven decades of expertise and a legacy rooted in sportsmanship, Lanctôt is more than a distributor—we’re innovators, athletes, and team players. As a third-generation family business, we bring together a rich history and a visionary approach to create a workplace where collaboration, creativity, and ambition thrive. Here, your skills are valued, your voice is heard, and your contributions truly matter. By joining Lanctôt, you’re stepping into a culture that celebrates teamwork, empowers individuals, and inspires growth. Be part of a team that transforms challenges into victories, values every step of the journey, and strives for excellence together.

THE BENEFITS:

• Group insurance after 3 months, including telemedicine and employee assistance program
• RRSP program with employer contribution after 1 year
• Generous employee purchase program for all our brands – including an interest-free program for purchasing an electric bike
• 3 days per week schedule, including one day remote
• Access to gym in our offices and classes with a coach
• Free parking and proximity to public transport in Ville St-Laurent
• A balanced work/life environment
• Not to brag, but our team is incredible!

We are looking for a part-time collection agent who will be responsible for maintaining proper accounts receivable management, ensuring both credit risk management and accounts receivable collection.

YOUR RESPONSIBILITIES:

• Communicate and negotiate with customers regarding their credit, implement risk mitigation tools, negotiate proposals for overdue payments, etc.
• Make collection calls, prepare documentation, and follow up.
• Build and maintain healthy relationships with our customers and sales teams.
• Open and analyze new customer files, as well as periodically review existing customer files.
• In collaboration with the credit manager, resolve and compile disputes; identify problems and follow up.
• Reconcile and maintain customer accounts.
• Perform all other related tasks required for the smooth running of operations.

COMMIS À LA COLLECTION

POURQUOI CHOISIR LANCTÔT ?

Lanctôt est un leader dans la distribution de marques premium dans le sport, le plein air, la lunetterie et la mode, représentant certaines des lignes les plus prestigieuses au monde et offrant des produits exceptionnels à travers le Canada.

Avec plus de sept décennies d’expertise et un héritage fondé sur l’esprit sportif, Lanctôt est bien plus qu’un distributeur; c’est la combinaison de l’innovation, la passion du sport et l’esprit d’équipe. En tant qu’entreprise familiale de troisième génération, nous allions une riche histoire à une vision novatrice pour créer un environnement où la collaboration, la créativité et l'ambition sont les moteurs de notre réussite. Ici, vos compétences sont reconnues, votre opinion compte, et vos contributions ont un réel impact. En rejoignant Lanctôt, vous intégrez une culture qui célèbre l’esprit d’équipe, valorise chaque individu et inspire la croissance. Faites partie d’une équipe qui transforme les défis en victoires, qui célèbre chaque étape du parcours, et qui vise l’excellence avec passion.

LES AVANTAGES :

• Assurances collectives après 3 mois, incluant la télémédecine et un programme d’aide aux employés
• Programme de REER avec contribution employeur après 1 an
• Un programme d'achat-employé généreux pour toutes nos marques, incluant un programme de prêt sans intérêt pour l’achat de vélo électrique
• Horaire à 3 jours par semaine, avec une possibilité de 1 journée de télétravail par semaine
• Accès au Gym dans nos locaux et cours avec entraîneur
• Stationnement gratuit et proximité des transports en commun dans Ville Saint-Laurent
• Un environnement de travail et de vie équilibré
• Sans vouloir se vanter, notre équipe est incroyable !

VOTRE NOUVEAU DÉFI
Nous sommes à la recherche d’un commis à la collection à temps partiel, qui sera responsable de maintenir une saine gestion des comptes recevables assurant à la fois la gestion du risque du crédit et le recouvrement des comptes à recevoir.

VOS PRINCIPALES RESPONSABILITÉS :

• Communiquer et négocier avec les clients au sujet de leur crédit, mettre en place des outils d’atténuation de risque, négocier des propositions de paiements en souffrance, etc.
• Effectuer des appels de recouvrement, documentations et suivis.
• Bâtir et maintenir de saines relations avec nos clients, et équipes de ventes.
• Ouvrir et analyser les dossiers de nouveaux clients, ainsi que réviser périodiquement ceux des clients existants.
• En collaboration avec la directrice de crédit, résoudre et compiler les litiges; identifier les problèmes et faire des suivis.
• Concilier et assurer la maintenance des comptes clients.
• Toutes autres tâches connexes requises pour le bon déroulement des opérations.

LES QUALITÉS DE NOTRE CANDIDAT IDÉAL

• Minimum 3 ans d’expérience comme agent de crédit.
• Bilinguisme Français/Anglais, tant à l’oral qu’à l’écrit puisque vous devrez communiquer avec des clients de l’ensemble du Canada.
• Bonne communication et habiletés de négociation.
• Connaissances informatiques (Word, Excel, Outlook).
• Habilité à travailler sous pression et à respecter les échéanciers.
• Flexibilité, s’adapte facilement, professionnel et ferme.
• Esprit d’équipe marqué.
• Capacité d’analyse et résolution de problèmes.

COLLECTION AGENT

WHY CHOOSE LANCTÔT?

Lanctôt is a leader in the distribution of premium sports, outdoor, eyewear and fashion brands, representing some of the world’s most renowned names and providing exceptional products across Canada.

With over seven decades of expertise and a legacy rooted in sportsmanship, Lanctôt is more than a distributor—we’re innovators, athletes, and team players. As a third-generation family business, we bring together a rich history and a visionary approach to create a workplace where collaboration, creativity, and ambition thrive. Here, your skills are valued, your voice is heard, and your contributions truly matter. By joining Lanctôt, you’re stepping into a culture that celebrates teamwork, empowers individuals, and inspires growth. Be part of a team that transforms challenges into victories, values every step of the journey, and strives for excellence together.

THE BENEFITS:

• Group insurance after 3 months, including telemedicine and employee assistance program
• RRSP program with employer contribution after 1 year
• Generous employee purchase program for all our brands – including an interest free program for purchasing electric bike
• 3 days per week schedule, including one day remote
• Access to gym in our offices and classes with a coach
• Free parking and proximity to public transport in Ville St-Laurent
• A balanced work/life environment
• Not to brag, but our team is incredible!

YOUR NEW CHALLENGE
We are looking for a part-time collection agent who will be responsible for maintaining proper accounts receivable management, ensuring both credit risk management and accounts receivable collection.

YOUR RESPONSIBILITIES:

• Communicate and negotiate with customers regarding their credit, implement risk mitigation tools, negotiate proposals for overdue payments, etc.
• Make collection calls, prepare documentation, and follow up.
• Build and maintain healthy relationships with our customers and sales teams.
• Open and analyze new customer files, as well as periodically review existing customer files.
• In collaboration with the credit manager, resolve and compile disputes; identify problems and follow up.
• Reconcile and maintain customer accounts.
• Perform all other related tasks required for the smooth running of operations.

QUALITIES OF OUR IDEAL CANDIDATE

• Minimum 3 years of experience as a credit agent.
• Bilingualism in French/English, both spoken and written, as you will be communicating with clients across Canada.
• Good communication and negotiation skills.
• Computer skills (Word, Excel, Outlook).
• Ability to work under pressure and meet deadlines.
• Flexibility, adaptability, professionalism, and assertiveness.
• Strong team spirit.
• Analytical and problem-solving skills.