Commercial Underwriting Technical Assistant - CONTRACT

Appletreeatl; Quebec; On-site; CAD 40,000 - 60,000; Full time

Job summary

Northbridge Insurance seeks a Technical Assistant in Commercial Underwriting to interpret customer service requests and collect necessary information for rapid processing. You will collaborate closely with underwriters and brokers to deliver technical and administrative support.

We value organizational skills, data entry accuracy, and a team-first attitude. French is mandatory and English is an asset in our bilingual environment.

Qualifications

• Experience in an office environment.
• Familiarity with IT systems and data entry.
• Team-first mentality.
• French is mandatory; English is an asset.

Responsibilities

• Interpret customer service requests and gather relevant information to enable accurate processing.
• Provide technical and administrative support to underwriters and brokers.
• Maintain strong relationships with underwriters and brokers; ensure emails and phone calls are answered promptly.

Skills

Organizational skills

Data entry

Customer needs identification

Job description

What it's like to be a Northbridge Technical Assistant, Commercial Underwriting?

Northbridge Insurance Technical Assistants interpret customer service requests and gather relevant information to allow for quick and accurate processing of inquiries. They work closely with our underwriters and brokers to provide technical and administrative support to them.

Our Technical Assistants are passionate about maintaining strong relationships with our underwriters and brokers – this means emails and phone calls don’t go unanswered.

If you are great at:

• Organizing and prioritize work assignments
• Keyboarding and data entry
• Identify and understand customer needs

If you have:

• Previous experience in an office environment
• Ease of working in an IT environment and using various systems
• Data entry experience
• Team-first mentality
• French (mandatory), English an asset

Who we are:

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.