Commercial Underwriting Technical Assistant - CONTRACT

Northbridge Financial Corporation; Montreal (administrative region); On-site; CAD 42,000 - 54,000; Full time

Job summary

Northbridge Insurance in Montreal seeks a Technical Assistant for Commercial Underwriting. You will interpret customer service requests and collect information to enable fast, accurate processing. You’ll work closely with underwriters and brokers to provide technical and administrative support while keeping client communications timely.

Strong organizational skills, data entry experience, and comfort with IT systems are essential; French is mandatory with English an asset.

Qualifications

• Previous office experience.
• Familiarity with IT environments and multiple systems.
• Data entry experience.
• Team-oriented mindset.

Responsibilities

• Interpret customer service requests and gather information for quick processing.
• Collaborate with underwriters and brokers to provide technical and administrative support.
• Maintain timely emails and phone communication with clients.
• Prioritize and organize work assignments.

Skills

Organizing work

Data entry

Keyboarding

Identify customer needs

Tools

IT systems

Job description

What it’s like to be a Northbridge Technical Assistant, Commercial Underwriting? Northbridge Insurance Technical Assistants interpret customer service requests and gather relevant information to allow for quick and accurate processing of inquiries. They work closely with our underwriters and brokers to provide technical and administrative support to them. Our Technical Assistants are passionate about maintaining strong relationships with our underwriters and brokers – this means emails and phone calls don’t go unanswered. We want your talent!

If you are great at:

• Organizing and prioritize work assignments
• Keyboarding and data entry
• Identify and understand customer needs

If you have:

• Previous experience in an office environment
• Ease of working in an IT environment and using various systems
• Data entry experience
• Team-first mentality
• French (mandatory), English an asset

Who we are:

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge. At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process. Northbridge Financial Corporation is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian! We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture. By continually striving to challenge the status quo, and by focusing on helping our customers, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.