Commercial Insurance – Winter 2027 Co-op/Intern

Definity Financial Corporation; Southwestern Ontario; Presencial; CAD 26.000 - 36.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Student scholarships

Supportive team environment

Descripción de la vacante

Definity Financial Corporation is offering a Winter 2027 co-op position in Waterloo, Ontario. You will analyze and document business processes, identify automation opportunities, and support AI agent development and deployment.

The role emphasizes collaboration with stakeholders and hands-on experience with AI tools. The program seeks analytical, detail-oriented students enrolled in Business, IT, Data Analytics, or related fields, with strong communication and problem-solving skills.

Formación

• Enrolled in a relevant university or college program.
• Strong analytical and problem-solving skills.
• Experience with process mapping, workflow documentation, or business analysis coursework.
• Interest in AI, automation and emerging technologies; willingness to learn AI agent tools.
• Proficiency with Microsoft 365 apps, especially Excel, PowerPoint and Teams.
• Strong written and verbal communication; ability to work with stakeholders.
• Self-motivated, detail-oriented; able to manage multiple priorities in a collaborative team.

Responsabilidades

• Analyze and document business processes and workflows.
• Identify process improvement and automation opportunities.
• Support the design, testing, and deployment of AI agents.
• Maintain and optimize existing AI agents and automations.
• Gather and translate business requirements into solutions.
• Track performance metrics and recommend enhancements.
• Create and maintain process documentation and SOPs.

Conocimientos

Analytical skills

Problem solving

Process mapping

Business analysis

AI/automation interest

Willingness to learn AI tools

Microsoft 365 proficiency

Communication skills

Attention to detail

Multitasking

Educación

Enrolled in a University/College program in Business/Tech

Herramientas

Excel

PowerPoint

Teams

Microsoft 365

Descripción del empleo

Commercial Insurance – Winter 2027 Co-op/Intern

Waterloo, ONT, Canada

YOUR NEXT CO-OP PLACEMENT

Work term: Winter 2027

Work term length: 4-8 months Flexible

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience.At Definity®,your contributions,creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

What you’ll be doing

• Analyze and document business processes and workflows.
• Identify process improvement and automation opportunities.
• Support the design, testing, and deployment of AI agents.
• Maintain and optimize existing AI agents and automations.
• Gather and translate business requirements into solutions.
• Track performance metrics and recommend enhancements.
• Create and maintain process documentation and SOPs.

What you bring

• Currently enrolled in a University or College program in Business, Operations Management, Business Technology Management, Information Systems, Computer Science, Data Analytics, or a related field.
• Strong analytical and problem-solving skills with an interest in process improvement.
• Experience with process mapping, workflow documentation, or business analysis coursework is an asset.
• Interest in AI, automation, and emerging technologies, with a willingness to learn AI agent development tools.
• Proficiency with Microsoft 365 applications, particularly Excel, PowerPoint, and Teams.
• Strong written and verbal communication skills with the ability to work effectively with stakeholders.
• Self-motivated, detail-oriented, and able to manage multiple priorities in a collaborative team environment.

Did you know?

• We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.

What can Definity offer you?

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. OurLeadership Essentials program builds knowledge and skills to Team Leaders to Directors
• Opportunity to join our employee groups -focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism.
• Determinedto create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work !

This position is being posted to fill an existing vacancy.

The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).