Commercial Insurance, Team Lead - Job #193

DGA Careers; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Collaborative team environment

Job summary

DGA Careers is seeking a hands-on Commercial Insurance Team Lead to guide a team of professionals, tackle complex files, and provide coaching for growth. This leadership role combines people management with technical insurance work.

The ideal candidate brings substantial commercial lines experience, strong judgment, and a track record of trusted leadership, with proficiency in Applied Epic and a relevant license.

Qualifications

• 5+ years of commercial lines brokerage experience.
• Strong renewal, endorsement, and marketing experience.
• Strong communication and coaching skills.

Responsibilities

• Provide day-to-day team guidance.
• Support workload and workflow management.
• Assist with complex commercial files.
• Handle coverage and renewal escalations.
• Review files and provide feedback.
• Coach and support team development.
• Assist with onboarding and training.
• Monitor service standards.
• Share market and carrier knowledge.
• Maintain commercial files as required.
• Partner with management on team priorities.

Skills

General Insurance knowledge

Commercial lines brokerage

Property & liability knowledge

Renewal, endorsements, marketing

Communication & coaching

Education

CAIB/CIP considered asset

Tools

Applied Epic

Job description

Our client is seeking a Commercial Insurance Team Lead to join their team. This is an exciting opportunity for an experienced commercial insurance professional who is ready to take on more leadership responsibility while staying connected to the technical work they know and enjoy.

You do not need to have held a formal leadership title. What matters most is strong commercial lines experience, sound judgment, and a track record of being someone colleagues trust for guidance. You will support a team of commercial insurance professionals, help work through more complex files and client situations, and provide coaching that helps others grow.

This is a hands-on leadership role for someone who enjoys both the people side and the technical side of commercial insurance.

The Employer

Our client is an established insurance brokerage with a collaborative, team-focused environment. They offer opportunities for professional development and career growth while maintaining a strong focus on client service and technical expertise.

About You

You are an experienced commercial insurance professional who enjoys solving problems and helping others succeed. You are comfortable handling complex accounts, providing clear direction, and stepping in when a file or client situation requires additional expertise.

You are organized, approachable, technically strong, and confident balancing your own responsibilities with supporting the broader team.

Necessary Qualifications Include

• Level 2 General Insurance License
• 5+ years of commercial lines brokerage experience
• Strong commercial property and liability knowledge
• Experience managing a commercial book independently
• Strong renewal, endorsement, and marketing experience
• Applied Epic proficiency
• Strong communication and coaching skills
• CAIB or CIP considered an asset
• Previous leadership experience considered an asset

Key Responsibilities

• Provide day-to-day team guidance
• Support workload and workflow management
• Assist with complex commercial files
• Handle coverage and renewal escalations
• Review files and provide feedback
• Coach and support team development
• Assist with onboarding and training
• Monitor service standards
• Share market and carrier knowledge
• Maintain commercial files as required
• Partner with management on team priorities

What's in It for You

• Opportunity to grow your leadership career
• Hands-on commercial insurance involvement
• Collaborative team environment
• Competitive compensation and benefits

About Us

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.