Commercial Insurance Operations Leader

MT Talent Solutions Inc.; Hamilton; Hybrid; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary plus performance bonus

Full benefits and pension plan

Vacation and paid personal days off

Paid community service days

Collaborative leadership team

Job summary

A reputable Insurance Brokerage in Hamilton, ON is seeking an Insurance Brokerage Operations Manager to oversee their Commercial Service Team. This key role ensures compliant and efficient operations while mentoring staff and supporting strategic growth initiatives. Qualified candidates should have over 10 years of progressive experience in insurance, including at least 5 years in Commercial insurance, along with strong leadership and communication skills. The position offers a competitive salary, a performance bonus, and a robust benefits package including vacation and community service days.

Qualifications

• 10+ years of experience in insurance, 5+ in Commercial insurance.
• 2+ years of people leadership experience in the insurance industry.
• Track record in creating and managing training plans and operating procedures.

Responsibilities

• Oversee the Commercial Service Team and ensure operational efficiency.
• Delegate responsibilities and support team leads when needed.
• Participate in strategic planning and growth meetings.

Skills

Leadership

Performance management

Communication skills

Organizational skills

Mentorship

Education

Post-secondary Degree or Diploma in Insurance or Business

RIBO license in good standing

Tools

MS Office

PowerBroker

PolicyWorks

EPIC

Job description

A reputable Insurance Brokerage in Hamilton, ON is seeking an Insurance Brokerage Operations Manager to oversee their Commercial Service Team. This key role ensures compliant and efficient operations while mentoring staff and supporting strategic growth initiatives. Qualified candidates should have over 10 years of progressive experience in insurance, including at least 5 years in Commercial insurance, along with strong leadership and communication skills. The position offers a competitive salary, a performance bonus, and a robust benefits package including vacation and community service days.