Senior Commercial Insurance Client Manager

BFL CANADA; Toronto; Hybrid; CAD 85,000 - 135,000; Full time

Benefits offered by this job

Medical and dental coverage

Telemedicine

Employee and family assistance program

Retirement and savings programs

Hybrid work program

Wellness allowance

Social activities and events

Job summary

BFL CANADA in Toronto is seeking a Commercial Insurance Broker (Client Service Manager) to manage client relationships and drive loyalty. You will support the Client Executive and lead coverage discussions with clients and underwriters.

The role emphasizes strong service, accuracy, and timely processing of new business, renewals, and documentation within a hybrid work environment. A growth mindset and collaborative teamwork are valued.

Qualifications

• 10+ years of experience in Commercial Insurance brokerage.
• RIBO Licensed.
• Strong client relationship and service orientation.

Responsibilities

• Manage a book of business and propose coverage/solutions.
• Ensure high retention through exceptional client service.
• Respond to client and underwriter inquiries promptly.
• Place new business, renewals, and endorsements efficiently.
• Review policy wordings for accuracy and completeness.
• Oversee underwriting submissions and maintain records.

Skills

Commercial Insurance

Education

University degree in business/finance

Tools

MS Office

Job description

BFL CANADA in Toronto is seeking a Commercial Insurance Broker (Client Service Manager) to manage client relationships and drive loyalty. You will support the Client Executive and lead coverage discussions with clients and underwriters.

The role emphasizes strong service, accuracy, and timely processing of new business, renewals, and documentation within a hybrid work environment. A growth mindset and collaborative teamwork are valued.