Commercial Insurance Account Manager — Growth & Client Impact

Westland Insurance Group; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Open culture

Growth opportunities

Autonomy

Inclusive culture

Total rewards program

Values Days

Volunteer Days

Job summary

Westland Insurance Group Ltd in Calgary is seeking a Commercial Account Manager to advise clients on insurance needs and deliver exceptional service. You will own relationships, identify coverage requirements, and drive client satisfaction in a collaborative, growth-focused environment.

The role offers a hybrid work model with opportunities for professional development and a strong rewards program. Team collaboration and community support are emphasized in Westland's inclusive culture.

Qualifications

• Sincere and personable with strong verbal communications to explain complex information clearly.
• Ability to build authentic relationships with clients and partners.
• Demonstrated time management, multi-tasking, and confidentiality during busy workdays.

Responsibilities

• Identify exposure to loss and recommend appropriate coverage.
• Cultivate client relationships from sales to service with consistently excellent experience.
• Leverage software to manage and convert leads and stay organized.
• Manage policy renewals, changes, and cancellations.
• Uphold a client-first focus throughout the claims process.

Skills

Strong verbal communications

Relationship building

Time management

Confidentiality

Adaptability

Client-facing

Education

Broker Level 2 License

CAIB/CRM/CIP designation in progress

Tools

CRM software

Job description

Westland Insurance Group Ltd in Calgary is seeking a Commercial Account Manager to advise clients on insurance needs and deliver exceptional service. You will own relationships, identify coverage requirements, and drive client satisfaction in a collaborative, growth-focused environment.

The role offers a hybrid work model with opportunities for professional development and a strong rewards program. Team collaboration and community support are emphasized in Westland's inclusive culture.