Collections Specialist

GFL Environmental; Vaughan; On-site; CAD 45,000 - 65,000; Full time

Job summary

GFL Environmental is looking for a Collections Specialist in Vaughan, Ontario. The successful candidate will manage the collection of outstanding customer balances, conduct account reconciliations, and support the credit approval process. This role is essential for reducing bad debt losses and improving overall cash flow. Applicants should demonstrate strong analytical skills, attention to detail, and prior experience in Accounts Receivable or Collections.

Qualifications

• 23 years of related experience and/or training in Accounts Receivable or Collections.
• Ability to work under pressure and manage multiple tasks.
• Self-motivated team player with a positive attitude.

Responsibilities

• Ensure timely collection of outstanding receivables.
• Conduct regular reviews and reconciliations of customer accounts.
• Monitor accounts for non-payment and late payments.

Skills

Attention to detail

Interpersonal skills

Analytical skills

Problem-solving

Time management

Education

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

TRUX Route Management

Great Plains (GP)

Job description

GFL Environmental is seeking a Collections Specialist to join our dynamic team. The successful candidate will play a key role in the collection of outstanding customer balances performing account reconciliations and supporting the credit approval process. This role is vital to improving Days Sales Outstanding (DSO) and minimizing bad debt losses in line with GFLs Credit Policy.

Responsibilities

• Ensure timely collection of outstanding receivables to meet company targets.
• Contact customers regarding overdue accounts and resolve issues preventing payment.
• Conduct regular reviews and reconciliations of customer accounts to maintain accuracy.
• Monitor accounts for non-payment late payments and other irregularities.
• Investigate and resolve payment discrepancies providing supporting documentation as required.
• Process credit card payments securely and efficiently.
• Analyze customer payment patterns to develop strategies that enhance cash flow.
• Use tracing techniques to locate customers as needed.
• Issue credit hold notifications in accordance with policy.
• Provide updates to management on the status of overdue accounts.
• Recommend accounts for third-party collections or bad debt write-offs.
• Adhere to all company policies and management directives.
• Adapt to changes and learn new processes as the business evolves.
• Perform other related duties as assigned.

Qualifications

• Strong attention to detail and high level of accuracy.
• Self-motivated team player with a positive attitude and strong work ethic.
• Ability to work under pressure manage multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills (both written and verbal).
• Effective organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Strong analytical and problem-solving capabilities.
• Proficient with Microsoft Excel Word and Outlook.
• Experience with TRUX Route Management and Great Plains (GP) systems is an asset.
• Prior experience in the waste management industry is an asset.
• Post-secondary education preferred.
• 23 years of related experience and / or training in Accounts Receivable or Collections.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact

Required Experience :

Unclear Seniority

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Collection Specialist • Vaughan, Ontario, Canada