Full Time French Bilingual Collections Agent – Experience Required

ABL Employment.com; Toronto; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the banking sector is seeking a Bilingual Collections Agent for remote work. The role involves engaging with customers in both French and English to facilitate timely payments and resolve account issues. Candidates will benefit from competitive pay, weekly payments, and a supportive work environment, ideally suited for those with previous experience in collections or banking.

Benefits

Weekly pay every Friday

Steady hours Monday to Friday

Work From Home

Great company culture

Qualifications

• Fluent in both French and English.
• Minimum of 1 year experience in collections or banking.
• Able to pass a criminal record check.

Responsibilities

• Communicating with customers in both languages.
• Making outbound calls regarding overdue accounts.
• Reviewing and modifying customer account statuses.

Skills

Communication

Fluency in French

Fluency in English

Problem Solving

Education

High School Diploma (OSSD or equivalent)

Job description

Full Time Positions Available! French Bilingual Collection/Banking Call Center Openings!
Remote! Work from home

Are you fluent in both French & English? Do you have experience working in collections or Banking? Look no further! We have an amazing job opportunity for you!

What’s in it for you:
– Pay rate of $20 hour
– Weekly pay every Friday
– Full time, long term position
– Steady hours Monday to Friday
– Work From Home
– Work with a great company

What you will be doing:
– Communicating in both French and English with customers – both verbally and through e-mail
– Outbound calls conveying information regarding overdue accounts, and to promote timely payments of accounts
– Review customer account statuses and modify based on payment activities
– Follow up on and resolve customer claims
– Process authorized customer credit notes and payments
– Build and maintain strong lines of communication and working relationships both internally and externally

What we are looking for:
– Fluent in both French and English
– Minimum high school graduation required (OSSD, or equivalent)
– Minimum of 1 year of experience in a similar collections or banking role
– Must be able to pass a criminal record check

Apply today!

Please reply to this posting with a copy of your resume OR e-mail your resume to [e-mail] and mention the Bilingual Collections Agent position in the subject line. Please send your resume in PDF or as a Microsoft Word document – other formats will cause an error.

After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a live staffing consultant and we will contact you if you are a suitable match for this position.