Collections Manager

Guardian Access Solutions; Vaughan; On-site; USD 65,000 - 75,000; Full time

Job summary

A leading company in Vaughan seeks a Collections Manager to oversee collection efforts and ensure timely billing. The role involves creating strategies, negotiating with customers, and ensuring compliance with regulations. Ideal candidates will have strong communication and leadership skills, with a background in finance or accounting.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Qualifications

• 3+ years of experience in collections and accounting.
• At least one year in a supervisory or managerial position.

Responsibilities

• Oversee collection efforts and delinquency controls.
• Create and implement effective collection strategies.
• Negotiate repayment terms with customers.

Skills

Communication

Leadership

Data Analysis

Education

High school diploma or GED

Bachelors degree in Finance

Tools

Microsoft Office Suite

Job description

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Guardian Access Solutions provided pay range

This range is provided by Guardian Access Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

The Collections Manager will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly.

Essential Job Functions

• Creates and implements effective collection strategies, including negotiation, payment plan development, and legal action when necessary
• Researches, develops, and facilitates collection procedures according to company polices
• Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts
• Conducts, or assists third parties in conducting, skip-tracing according to established practices
• Negotiates with customers to amend repayment terms, as appropriate
• Recommends legal action for specific accounts and follows through as necessary
• Ensures adherence to all applicable state, federal, and internal regulations, including the Fair Debt Collection Practices (FDCPA) and Consumer Finance Protection Bureau (CFPB) regulation
• Tracks and communicates the status of delinquent accounts routinely to the Controller and recommends further action for resolution
• Prepares and presents regular reports on collections performance, including accounts receivable (AR) reports
• Collaborates with other departments, such as sales, operations, and legal, to address customer issues and improve collection processes
• Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling
• Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts
• Reviews accounts and recommends for charge-off as appropriate; supervises approved accounts charge-off procedure and reports it to credit reporting agencies
• Reports claims to appropriate government agencies to ensure collection on insured loans, as necessary
• Manages any real estate or other collateral that has been repossessed or obtained through foreclosure
• Ensures the security and confidentiality of customer information and files
• Regular and punctual attendance at work and provides appropriate scheduling flexibility
• Adherence to safety guidelines and policies
• Other job-related duties as assigned

Qualifications

• Excellent communication and interpersonal skills, including written, verbal, and presentation abilities
• Proficient in Microsoft Office Suite with ability to learn new software as needed
• Excellent leadership and persuasive skills
• Ability to work with a team and independently
• Basic understanding of statistics and data analysis
• Knowledgeable of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act

Education

• High school diploma or GED required; Bachelors degree in Finance or other accounting related discipline preferred
• 3+ years of experience in collections and accounting with at least one in a supervisory or managerial position

GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE.

This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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