collection manager

Government of Canada - Western; Vancouver; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established government entity is looking for a dedicated individual to join their team in Vancouver. This role involves tracing and locating debtors, maintaining work records, and responding to client inquiries. The ideal candidate will possess strong interpersonal skills and a commitment to client focus. With a requirement for on-site work, this position offers the opportunity to make a meaningful impact in the community while developing your professional skills. If you thrive in a structured environment and enjoy helping others, this role is perfect for you.

Qualifications

• Minimum of 2 years of experience in a relevant role.
• Strong computer skills, especially in MS Excel and online systems.

Responsibilities

• Trace and locate debtors effectively.
• Maintain accurate work records and logs.
• Answer client inquiries and provide necessary information.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Reliability

Education

Secondary (high) school graduation certificate

Tools

MS Excel

Spreadsheet

Internet

Electronic mail

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities and Tasks

• Trace and locate debtors
• Maintain work records and logs
• Answer clients' inquiries and provide information
• Work with online accounts and systems
• Notify debtors of overdue accounts and payments

Experience and Specialization

Computer and technology knowledge:

• MS Excel
• Spreadsheet
• Internet
• Electronic mail

Additional Information

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Reliability