Club Manager

Clublacbrome; Quebec; Hybrid; CAD 34,440 - 41,328; Full time

Job summary

Clublacbrome is seeking a Club Manager for the Brome Lake Boating Club to oversee operations during the summer season. This full-time seasonal position includes management of activities and staff, ensuring a positive environment for members and guests.

The successful candidate will have experience in club or community management, strong organizational skills, and be proficient in both French and English. The role offers a hybrid work model, with potential for off-season remote work.

Qualifications

• Two to three years’ experience in a supervisory role.
• Ability to develop positive relationships with colleagues and members.
• Capability to manage multiple projects and adapt to changes.

Responsibilities

• Manage all non-Camp activities and operational requirements.
• Coordinate with staff and oversee maintenance duties.
• Plan and promote all Club events and activities.

Skills

Leadership and mobilization skills

Strong organizational skills

Verbal and written proficiency in both French and English

Energetic and fun, polite and professional

Tools

Google Docs

MailChimp

WordPress

Amilia

Job description

Operations Seasonal Knowlton, QC Hybrid $25 - $30 CAD per hour

Location: Brome Lake Boating Club (221 ch. Lakeside, Brome Lake, QC) –on site full-time seasonally; remote work possible for off-season work.

Expected Start Date: April 2026 (possibility for earlier part-time work).

Wages: $25-30/h, depending on experience and qualifications.

The Brome Lake Boating Club (BLBC) was founded in 1901, making the BLBC the second-oldest sporting Club in the Eastern Townships. The original 1901 mandate stipulated “an association or club was to be formed with a view to recreation, instruction, and amusement, such as rowing, paddling, sailing, and racing of small craft, and for the mutual recreation, instruction and amusement of the members of the association under the name of the Brome Lake Boating Club”.

Job Description

Reporting to the BLBC Executive Director with secondary oversight from the President of the Board of Directors and collaborating with other Board members, the Club Manager will have the responsibility for directly managing all non-Camp related activities and operational requirements while ensuring the respect of budget guidelines. The Club Manager will oversee the Camp Manager in their duties to ensure that Camp-related activities are also respecting budget guidelines and operational targets.

The Club Manager will also ensure that the workplace is positive, efficient, and secure for employees and offer an enjoyable experience to the members and guests during the summer season. The Club Manager will be the front line of communications with members, potential members, visitors, and suppliers for all requirements during the core operating season, as well as for escalations of camp-related communication with members and guests.

This position requires full-time availability from mid-June to the last week of August, including potential evening and weekend work for key events. The Club Manager (in coordination with the Camp Manager and Assistant Manager) will be expected to work weekends at the Club, and/or find qualified staff to be on site, from Victoria Day weekend to mid-June and from the end of August to mid-October.

Responsibilities

• Help the Camp Manager with the running of regular staff meetings and provide individual feedback and support to staff as required.
• Coordinate with the Camp Manager to assign maintenance duties to staff.
• Manage outside service providers with the support of the Executive Director and appropriate Board committee members.
• Plan, promote and coordinate all non-camp Club events and activities in conjunction with the Social Committee. Ensure that Camp events and activities are well planned and promoted by the Camp Manager and their team.
• In the core season, manage all communications to members through MailChimp (or similar service), web page and web site calendar updates, posters etc., with the support of the Club Administrator, Executive Director, and Board.
• Work in close collaboration with the Executive Director and Club Administrator (accounting/bookkeeping) on a timely basis to ensure proper billing of member activities and payment of other suppliers.
• Manage and ensure within budget the purchase of supplies and other expenses, upon approval of Finance Committee/Executive Director, and communicate/transfer all relevant information and documents to the Club Administrator for bookkeeping.
• Assure the safety and well-being of all Club members, guests, and staff.
• Regularly survey the premises and ensure, along with the input of the Board Facilities Committee, that maintenance and improvement opportunities are looked after.
• Provide regular reports and elevate member complaints and staff issues to the head of the relevant Board Committees.
• Ensure that members understand the published rules and policies of the Club.
• Enforce the Club Code of Conduct and manage, in conjunction with the Executive Director and Camp Manager, all escalation procedures and oversight related to possible incidents.
• Welcome prospective members and address their questions.
• Assist with the onboarding of all new members each season.
• Respond in a timely manner to emails and phone calls.
• Always maintain a good working relationship with staff, the Board of Directors, and the Club Administrator.
• Work with the Executive Director to develop and maintain outreach initiatives with the local Brome Lake community (town officials and Securité Nautique, schools, Aviron Knowlton, Conservation Lac Brome, etc.) where feasible.
• Work with the Executive Director to develop and coordinate volunteer opportunities at the Club for members.

Qualifications

• Two to three years’ experience working in a camp, club, community organization or school setting at a supervisor level.
• Leadership and mobilization skills.
• Strong organizational skills and ability to set priorities.
• Ability to develop and maintain a positive and lasting working relationships with colleagues and members.
• Ability to manage multiple projects simultaneously and adapt to unforeseen circumstances.
• Energetic and fun, polite and professional.
• Experience or ability to learn Google Docs, MailChimp, WordPress, Amilia, and other new technologies.
• Verbal and written proficiency in both French and English.

Advancement Possibilities

The Club Manager role is seasonally full time but has the possibility for part-time work in the off-season. The current Executive Director works part-time in the off-season (remote) and close to full-time during the high season, but with only part-time onsite presence. For the right candidate, the Club Manager role may be a stepping stone to a near-future full-year Executive Director role, with a flexible off-season time commitment. Priority in hiring will be given to a candidate who demonstrates a longer-term commitment to the development of this role and the next steps for the future of the Club.