Cloud Systems Administrator

Telesat Canada; Ottawa; On-site; CAD 75,000 - 100,000; Full time

Job summary

Telesat Canada seeks a skilled professional for managing and supporting their corporate cloud-based infrastructure. The role involves oversight of cloud applications, troubleshooting, and providing technical expertise to ensure operational continuity. Ideal candidates will have a strong technical background, cloud experience, and proven problem-solving abilities.

Qualifications

• Minimum 3 years deploying and managing cloud resources.
• At least 2 years managing cloud and data center environments.
• Industry certifications like MCSE, CISSP are advantageous.

Responsibilities

• Manage onboarding/offboarding of SaaS platforms.
• Support cloud-based applications and systems.
• Provide emergency incident support and perform after-hours maintenance.

Skills

Communication

Problem-Solving

Troubleshooting

Analytical Skills

Scripting

Education

Bachelor's degree in a technical or engineering field

Tools

Azure

GCP

AWS

Job description

Telesat (NASDAQ and TSX : TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate, and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability, and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency, and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company's state-of-the-art fleet consists of 15 GEO satellites, the Canadian payload on ViaSat-1, and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com.

Reporting to the Manager, Systems and Service Management, the incumbent provides technical leadership and expertise for the operation and support of the corporate cloud-based (Azure) infrastructure and applications. The primary focus is to monitor, maintain, troubleshoot, and enhance corporate cloud compute endpoints and applications crucial to daily operations. Secondary activities include handling operational requests such as user account management, system access, security alerts, and incident resolution across global employees. The role also involves mentoring the helpdesk team and assisting with end-user documentation.

Main Responsibilities

• Manage onboarding/offboarding of SaaS platforms and support related applications/systems for Lightspeed cloud systems.
• Support cloud-based/SaaS applications, including SSO configuration and troubleshooting user access issues.
• Support Lightspeed Development Cloud PC environment, including patch management, image creation, software review, installation, and cost monitoring.
• Manage contractor/guest accounts, access, auditing, and tracking.
• Support Windows and Linux assets within the Cloud environment, including scripting and tools for operations.
• Handle cost reporting and optimization.
• Assist Platform Engineering in daily Azure operations.
• Deploy and manage Cloud PC solutions for business lines.
• Provide emergency incident support and perform after-hours maintenance as needed.
• Participate in on-call rotation and daily operational support.

Education & Experience

• Bachelor's degree in a technical or engineering field or equivalent experience.
• Minimum 3 years deploying, managing, and automating cloud resources.
• At least 2 years managing cloud and data center environments.
• Industry certifications like MCSE, CISSP are advantageous.

Knowledge, Skills, and Abilities

• Experience as a systems administrator in operations.
• Hands-on experience with GCP, AWS, and Azure cloud environments.
• Proficiency in Linux administration.
• Understanding of DevOps practices.
• Experience supporting cloud desktops.
• Knowledge of network systems and protocols, including Active Directory, Microsoft Identity Manager, Azure AD Connect.
• Scripting skills in Powershell, Terraform, Ansible.
• Strong communication, problem-solving, analytical, and troubleshooting skills.
• Ability to learn new systems quickly and manage multiple demands.
• Ability to produce documentation and training materials.
• Bilingual in English and French is an asset.

Decision-Making & Supervision

• Make troubleshooting and procedural decisions.
• Coordinate with helpdesk, network, platform, and security teams.

Working Conditions

• Comfortable working environment with onsite installations and occasional off-hours support.
• Security clearance required.