System Administrator

J.L. Richards & Associates Limited; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

J.L. Richards & Associates Limited is seeking a talented System Administrator for their Ottawa office. Ideal candidates will have extensive experience in technical troubleshooting and managing Microsoft 365 services in a corporate environment. This employee-owned company promotes a collaborative atmosphere, offering significant opportunities for mentorship and career growth, with a strong emphasis on community engagement and employee wellness.

Benefits

Immediate health and dental benefits

RRSP / DPSP matching program

Parental leave top-up program

Fun Funds for extracurricular social events

Employee ownership and share opportunities

Merit and profit bonus program

Competitive salaries reviewed annually

Qualifications

• 10 years’ experience as a system administrator in a corporate environment.
• Skilled in managing Microsoft 365 services and on-premise infrastructure.

Responsibilities

• Manage Microsoft 365 services and on-premise infrastructure.
• Administer Azure Active Directory and provide help desk support.
• Create and maintain documentation for IT processes.

Skills

Problem Solving

Technical Troubleshooting

Collaboration

Knowledge in Windows Server

Active Directory

Microsoft 365

Network Firewall

Network Switches

Job description

• Do you enjoy technical troubleshooting and problem solving?
• Do you have 10 years’ experience working as a system administrator in a corporate environment?
• Do you enjoy working in a team environment with a highly collaborative group of passionate IT professionals?
• Are you skilled and knowledgeable in Windows Server, Active Directory, Microsoft 365 and Network Firewall, and switches.

If you scored four for four , JLR has a home for you! We’ve opened a role in our Ottawa office for a talented, entrepreneurial candidate to work alongside exceptional people in JLR’s IT & Workplaces group.You’ll be supported by a Platinum Club member of Canada’s Best Managed Companies program, 100% employee-owned firm that has a long-established reputation for quality services in multiple sectors, while you take on existing clients, develop new relationships, and deliver world-class, innovative solutions that support community building and growth in our cities.

JLR is a creative, tight-knit, and mentorship-focused community with unique opportunities for driven people with tenacity and spirit. Our organization is made up of diverse employee owners with specialized expertise in a wide range of disciplines. Joining the JLR team means joining a dynamic group of innovative architecture, engineering, and planning professionals and support staff. If you’re innovative and collaborative, thrive when presented with new challenges, and are eager to take your career in new directions, then JLR is the right environment for you.

Your Role :

Choose your own adventure! Let’s talk about how your skills, experience, goals, and passions can find a home at JLR. Your role will include :

• Managing Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
• Administering Azure Active Directory (AAD / Entra), including managing identities, groups and roles, and understanding synchronization with on-premises Active Directory.
• Utilizing Microsoft Endpoint Manager / Intune for managing and securing devices and applications.
• Monitoring service health and diagnosing issues using various tools, including event logs and performing security updates.
• Managing and maintaining on-premise infrastructure, including servers, network devices, and storage systems, ensuring the reliability and performance of both cloud and on-premise environments.
• Assuming ownership of escalated first line help desk tickets and providing guidance and mentorship to first line help desk staff.
• Creating and maintaining documentation for IT processes.
• Assisting in the planning and execution of new IT initiatives.
• Working as part of a team towards the common goal providing exceptional IT services to the entire organization.

Why Join Us?

We live, work, breathe, sleep, and thrive in the communities we build. We love northern Ontario and the glorious bounty of the natural world and we’re proud of our reputation and longevity in the National Capital and Kingston regions. Furthermore, we’re growing our presence in southwestern Ontario and all along the Great Lakes of Ontario.

We foster a friendly, welcoming, and team-oriented atmosphere that encourages innovation and collaboration. We have an established depth of technical and support resources that can efficiently and effectively deliver small and large multidisciplinary projects. We provide flexible career direction with opportunities to choose your own path and interesting and exciting assignments ranging in size and type.

Employee Ownership and Career Growth

• 100% employee owned
• Share ownership opportunities at all levels
• Merit and profit bonus program
• Competitive salaries reviewed annually

Work-life Balance and Employee Wellness

• Immediate health and dental benefits
• RRSP / DPSP matching program
• Parental leave top-up program
• Fun Funds to plan extracurricular social events

Community Engagement and Social Responsibility

• Diversity, Equity & Inclusion Committee
• Environmental Sustainability Committee
• Reconciliation Action Plan Committee
• Local fundraising and community building events