Cloud Infrastructure Analyst – Azure & AWS

Ontario University Athletics; Guelph; On-site; CAD 90,000 - 110,000; Full time

Job summary

The University of Guelph's Computing and Communications Services seeks a Senior Analyst, Cloud Infrastructure to own and advance the university's Azure environment, including architecture, day-to-day operations, governance, and cost optimization.

This role collaborates with CCS teams, supports Azure AD/Entra ID, migration from on-prem, disaster recovery, and delivery of training. Minimum six years of cloud experience required; Linux/Windows, VMware, Docker, Kubernetes familiarity.

Qualifications

• Undergraduate degree in Computer Science, Business Administration, or a related field.
• Minimum six (6) years of related experience demonstrating technical competence with cloud-based services and solutions.
• Extensive knowledge in administrating Microsoft Azure, including provisioning of cloud services, billing and networking concepts such as TCP/IP, DNS, VPNs, firewalls and load balancer technologies.
• Expert knowledge of operating systems, especially Linux and Windows Server environments.
• Familiarity with virtualization and containers, including VMware, Docker and Kubernetes.
• Supporting associate or expert-level certifications for cloud platforms, such as Azure Administrator Associate or Azure Solutions Architect Expert.
• Analytical ability and good interpersonal and communication skills.
• A good understanding of large post-secondary IT environments.
• Secondary expertise in at least one area of the IT spectrum, such as networking/telecommunications, cybersecurity, web services, database management, computer operating systems and hardware.
• Experience dealing effectively with third-party vendors and vendor support teams.
• Problem solving and ability to work independently.

Responsibilities

• Providing ownership and subject matter expertise for the University's Microsoft Azure environment, including strategic planning, architecture, optimization, and day-to-day operations.
• Collaborates with CCS teams and University stakeholders to understand business and technical requirements; collaborates on governance; leads the analysis, design, implementation, and continuous improvement of cloud-based infrastructure solutions; and ensures Azure services are secure, reliable, scalable, cost-effective, and aligned with institutional priorities and industry best practices.
• Supporting Azure AD/Entra ID infrastructure and related connectivity to hybrid AD systems and domains.
• Working with CCS teams and clients to transition from on-prem systems to cloud infrastructure where feasible and following the digital roadmap.
• Planning and performing updates required for cloud infrastructure, including analysis, implementation plans, configuration, development, change management and release management, coordinated with the University community, CCS teams and cloud vendors.
• Contributing to a knowledge management system that can be leveraged by CCS and the campus community and regularly reviewing and updating documentation relating to cloud infrastructure, services and architecture.
• Developing and delivering technical training relating to cloud infrastructure and architecture as required for the University community.
• Providing Tier 2 level support to cloud-based applications, infrastructure, architecture and technologies to resolve issues reported by the University community, and providing licensing and cloud provisioning support in collaboration with CCS teams.
• Proactively monitoring cloud infrastructure and architecture usage, maintaining backups and performing restores as required, and providing recommendations to improve cloud provisioning and architecture.
• Supporting cloud disaster recovery and backup processes, providing technical expertise and recommendations for improvements to these processes and services.
• Identifying areas and processes where cloud infrastructure can be better leveraged and facilitating process improvement.
• Staying abreast of industry trends, technological advancements and best practices in higher education systems and recommending continuous improvements to cloud infrastructure and architecture.
• Collaborating with cross-functional CCS Technology Operations team members in providing cloud infrastructure support.
• Identifying potential risks and vulnerabilities in cloud infrastructure and collaborating with the CCS Information Security team to implement security measures.
• Working with third-party vendors to implement robust solutions to streamline business processes.

Skills

Azure administration

Linux

Windows Server

Cloud architecture

Kubernetes

Docker

Networking concepts

Analytical ability

Interpersonal communication

Education

Undergraduate degree in Computer Science, Business Administration, or related field

Tools

VMware

Docker

Kubernetes

Azure

Job description

The University of Guelph's Computing and Communications Services seeks a Senior Analyst, Cloud Infrastructure to own and advance the university's Azure environment, including architecture, day-to-day operations, governance, and cost optimization.

This role collaborates with CCS teams, supports Azure AD/Entra ID, migration from on-prem, disaster recovery, and delivery of training. Minimum six years of cloud experience required; Linux/Windows, VMware, Docker, Kubernetes familiarity.