CLK 09R - Team Assistant

British Columbia Public Service Careers; Cranbrook; On-site; CAD 55,000 - 62,000; Full time

Job summary

BC Public Service in Cranbrook, BC is seeking a Team Assistant to provide essential administrative support to the East Kootenay CYSN team and assist the Child Protection team. You will help with fleet coordination with the Office Manager and serve as a friendly front-line contact, helping families access programs and services in a timely, welcoming manner.

This full-time on-site role requires organizational skills, independence and teamwork within a multi-disciplinary environment, with

Qualifications

• Grade 12 graduation or equivalent (GED).
• A minimum of one (1) year of administrative support experience in an office environment.
• A minimum of one (1) year experience working with standard Microsoft applications including Word, Excel, PowerPoint and Outlook.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

Responsibilities

• The Team Assistant provides essential administrative support to the East Kootenay CYSN team, assists the Child Protection team, supports fleet coordination with the Office Manager, and acts as a key front-line contact—helping families access the right programs and services in a timely and welcoming manner.
• As a team player, the Team Assistant may also provide administrative support for other program areas and organizational priorities as needed.
• This dynamic role offers a variety of tasks in a fast-paced environment, making it ideal for someone who is organized, adaptable, and comfortable working both independently and collaboratively.

Skills

Administrative support

Customer service

Team collaboration

Education

Grade 12 graduation or GED

Office Administration certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Cranbrook, BC V1C 7G5 CA (Primary)

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

8/25/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

IEK/SDA

The Team

The Ministry of Children & Family Development Cranbrook Administrative Team is an established, collaborative group of five professionals—including 1 Office Manager, 3 Office Assistants, and 1 Team Assistant—who work closely together in a shared office space to support both the public and internal teams. They partner with Resource Workers, Child Protection Social Workers, Clinicians, Youth Probation Officers, Team Leaders, and the Director of Operations, playing a vital role in ensuring the office runs smoothly and that vulnerable children, youth, and families are welcomed and connected to the right services. Known for their strong sense of teamwork, they foster a positive and caring environment, consistently supporting each other by sharing workloads and prioritizing both emotional and physical well-being.

The Role

The Team Assistant provides essential administrative support to the East Kootenay CYSN team, assists the Child Protection team, supports fleet coordination with the Office Manager, and acts as a key front-line contact—helping families access the right programs and services in a timely and welcoming manner. As a team player, the Team Assistant may also provide administrative support for other program areas and organizational priorities as needed. This dynamic role offers a variety of tasks in a fast-paced environment, making it ideal for someone who is organized, adaptable, and comfortable working both independently and collaboratively. Candidates will be inspired by the meaningful impact of connecting individuals and families to services and will appreciate joining a supportive, friendly team that takes pride in their work and enjoys working together.

Qualifications

• Grade 12 graduation or equivalent (GED).
• A minimum of one (1) year of administrative support experience in an office environment.
• A minimum of one (1) year experience working with standard Microsoft applications including Word, Excel, PowerPoint and Outlook.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

Preference may be given to applicants with the following:

• A completed Certificate of training/course in Office Administration or another closely related field.
• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

Please refer to the Job Profile for the full list of knowledge, skills and abilities.

For questions regarding this position, please [e-mail] .

About this Position

This position has full time on-site requirements. An eligibility list may be established to fill future permanent vacancies. A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

TheIndigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.