Clinical Specialist - PFT

ProResp Inc.; London; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Clinical Specialist to enhance customer experiences through expert training and support. This role involves collaborating with sales and marketing teams to provide exceptional clinical training and product evaluations. The ideal candidate will possess extensive knowledge of medical devices and a strong background in respiratory diagnostics. With a commitment to professional development and recognition for achievements, this position offers a dynamic work environment and opportunities for growth. If you are passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Benefits

Paid Sick Days

Three Weeks Paid Vacation

Comprehensive Group Benefits

Company Vehicle or Allowance

Continuous Learning Opportunities

Regular Performance Appraisals

Qualifications

• 8+ years of clinical hospital experience in a relevant field.
• Specialized knowledge of medical devices and their applications.

Responsibilities

• Deliver clinical training and support product demonstrations.
• Collaborate with sales teams to achieve goals and expand customer base.

Skills

Pulmonary Function Testing

Respiratory Diagnostics

Communication Skills

Sales Experience

Microsoft Office Proficiency

Fluency in French

Education

Post-secondary degree in Health Sciences

Respiratory Therapy

Tools

Microsoft Office

Job description

Job Description

• Do you possess excellent communication skills and are able to foster exceptional customer experiences?
• Are you an expert in pulmonary function testing and respiratory diagnostics?
• Are you motivated to exceed expectations and focused on results?

If you answered yes to these questions, Trudell Healthcare Solutions Inc. (THS) has an exciting opportunity for you as a Clinical Specialist!

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned distributor providing innovative healthcare products across select segments of the Canadian market. Our dedicated team is committed to exceeding customer expectations by delivering cost-effective solutions to improve patient outcomes.

The Position: The Clinical Specialist will deliver clinical training, assess product needs, assist in product evaluations and conversions, provide procedural training, conduct in-servicing, and installations. This role requires extensive knowledge of medical devices to keep sales and marketing teams updated on clinical best practices. The position collaborates with the National RES and Atlantic Regional Managers, Territory Managers, and Marketing to develop customer relationships.

What We Offer:

• Challenging careers with continuous learning opportunities
• Clear and demonstrated values
• Encouraged professional development
• Recognition for milestones
• Regular performance appraisals and salary reviews
• Paid sick days and three weeks of paid vacation to start
• Comprehensive group benefits including health, dental, pension, life insurance, employee assistance, disability, and out-of-country coverage
• Choice between a supplied company vehicle or vehicle allowance

Key Responsibilities:

Business Development

• Support product demonstrations in hospitals, clinics, and other medical facilities, including post-sales support
• Coordinate with the sales team to meet goals and budgets
• Stay informed on medical literature, market trends, and customer needs to identify opportunities
• Expand the customer base and maintain current customer information

Training and Development

• Contribute to the growth of the sales team
• Assist in developing training programs
• Deliver high-quality clinical training to internal and external customers
• Present at conferences and tradeshows on PFT topics

Communication

• Ensure effective and informative communication regarding service or product issues

Administration

• Participate in ongoing training and professional associations
• Keep current with clinical best practices and protocols
• Collaborate on special projects as needed

Requirements, Qualifications & Skills:

• Post-secondary degree in Health Sciences, Respiratory Therapy, or equivalent
• Minimum of 8 years of clinical hospital experience
• Specialized knowledge of medical devices, their use, benefits, and user needs
• Sales or marketing experience is an asset
• Excellent written and presentation skills
• Proficiency in Microsoft Office
• Fluent in French is an asset

Essential Duties:

• Operate a motor vehicle safely and legally
• Travel frequently
• Lift/move up to 50 lbs (23 kg)
• Fluent in English, both written and oral

Working Conditions:

• Home office/field environment
• Valid driver’s license with at least 3 years of driving experience and a satisfactory driving record
• Criminal and vulnerable sector background check
• Work hours based on a 37.5-hour week, with additional hours as needed