Clinical Quality Improvement Specialist

Spectrum Health Care Inc; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a Clinical Quality Improvement Specialist to lead transformative quality improvement initiatives. This role involves collaborating with interdisciplinary teams to optimize care processes and ensure compliance with regulatory standards. The ideal candidate will leverage data-driven approaches, including Lean and Six Sigma methodologies, to drive measurable outcomes in patient care. Join a committed organization that values diversity, equity, and inclusion, and be part of a team dedicated to enhancing patient-centered care in home health services.

Qualifications

• 3-5 years of experience in healthcare quality improvement.
• Certifications in LEAN, Six Sigma, or other QI methodologies are assets.

Responsibilities

• Lead quality improvement initiatives to enhance home care services.
• Perform data analysis and report on key performance indicators.

Skills

Healthcare Quality Improvement

Data Analysis

Lean Methodology

Six Sigma

Patient-Centered Care

Education

Bachelor’s Degree in Nursing

Master’s Degree in Health Administration

Tools

QI Tools and Software

Job description

Here’s your opportunity to join a growing company in the rapidly evolving health care sector. Spectrum Health Care is currently seeking a clinical professional with expertise in healthcare quality improvement to join our Clinical Quality, Outcomes and Education team as Clinical Quality Improvement Specialist. The successful candidate will be responsible for leading quality improvement initiatives and collaborating with interdisciplinary teams to ensure regulatory compliance, optimize care processes, and enhance patient-centred care.

With over 40 years of experience delivering innovative home health care and specialized services, Spectrum Health Care is pioneering positive health system change. If you are a clinical quality and safety leader committed to continuous improvement, we want you on our team.

Job Description

1. Leads the development, implementation, and evaluation of QI projects to enhance home care services.
2. Uses data-driven approaches, including PDSA cycles, Lean, Six Sigma, clinical indicators, and patient experience data, to identify areas for improvement and drive measurable outcomes.
3. Performs data analysis and performance monitoring, including reporting on key performance indicators, patient satisfaction, safety metrics, and compliance with accreditation and regulatory standards related to clinical quality.
4. Provides education, training, and coaching to home care staff on quality improvement methodologies and best practices.
5. Develops and updates policies, protocols, and guidelines aligned with best practices in home care quality and safety.
6. Collaborates with key stakeholders, including interdisciplinary teams, the Patient and Family Advisory Committee, and external quality councils.

Qualifications

1. Bachelor’s degree in Nursing, Public Health, Health Administration, or a related clinical discipline. A Master’s degree is preferred.
2. 3-5 years of experience in healthcare quality improvement, preferably in home care or community health.
3. Certifications such as LEAN, Six Sigma, or other QI methodologies are assets; Healthcare Quality or Patient Safety certifications are also valued.
4. Proficiency in using QI tools and software.

Additional Information

Spectrum Health Care is proud to be named one of Canada’s Best Managed Companies. This award recognizes top Canadian companies for overall performance, growth, strategy, innovation, culture, and leadership. Learn more about this esteemed honour.

We thank all applicants; however, only those selected for interviews will be contacted.

Support will be provided for accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act 2005. If you require accommodation due to disability, please contact Human Resources at [e-mail].

Spectrum Health Care is committed to fostering diversity, equity, and inclusion within our organization. We aim to attract, engage, and develop a workforce reflecting the communities we serve, believing that a diverse workforce is key to our growth and success.