Clinical Manager, Tertiary Site Operations

Vancouver Island Health Authority; Nanaimo; On-site; CAD 95,000 - 121,000; Full time

Job summary

Island Health is seeking a Clinical Manager for Tertiary Site Operations to provide clinical and operational leadership across multi-disciplinary teams in a hospital and community-based setting. The role supervises front-line staff, drives safety and quality initiatives, and coordinates with physicians and allied health professionals to deliver high-quality patient care.

The position reports to the Director of Tertiary Clinical Operations and requires a bachelor’s degree plus extensive

Qualifications

• Bachelor’s degree in a health-related field and seven years of relevant management experience.
• Current registration with professional licensing body.
• Strong leadership and interpersonal skills with a focus on team-based care.

Responsibilities

• Oversee day-to-day unit operations with direct supervision of unit staff.
• Lead cross-disciplinary teams including physicians, nurses, and allied professionals.
• Provide clinical leadership to ensure safe, high-quality patient care and adherence to performance criteria.
• Manage budget and resources across the portfolio, including OR, Surgical Centre, PACU, and ambulatory services.

Skills

Leadership

Interpersonal skills

Communication skills

Client-focused care

Quality improvement

Budget management

Staff and physician collaboration

Conflict resolution

Analytical and conceptual thinking

Education

Bachelor’s degree in health-related field

7+ years management experience

Job description

Clinical Manager, Tertiary Site Operations - (237641)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

08:00-16:00

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a bachelor's degree in a health-related field and seven years of relevant management experience. Current registration with professional licensing body.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and communication skills.
• Demonstrated commitment to client focused services and teamwork and an integrated/coordinated system ofservices.
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Demonstrated ability to lead in the context of evolving needs.
• Strong management skills, particularly in staff and budget areas.
• Ability to work effectively with staff and physicians.
• Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
• Demonstrated ability to lead others and negotiate creative solutions.
• Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.

Island Health is seeking Clinical Managers, Tertiary Site Operations, to provide leadership across a portfolio that includes the Operating Room, Surgical Centre, PACU, Surgical Day Care, Ambulatory Care, Cast Clinic, and Specialty Clinics. Successful candidates will lead designated clinical areas, supporting the delivery of safe, high-quality patient care through effective operational, people, and resource management.While experience in one or more of these service areas would be an asset, we welcome applications from leaders with experience in other healthcare settings who demonstrate strong leadership, operational management, and a commitment to quality improvement and patient-centred care.