Clinical Information Clerk Opportunities

Lake of the Woods District Hospital; Kenora; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking healthcare provider as a Clinical Information Clerk, where you will play a vital role in delivering exceptional customer service to patients and their families. This position offers a unique opportunity to be the welcoming face of the hospital, assisting individuals as they navigate their healthcare journey. With a commitment to professional development, you will have access to ongoing training and support. Enjoy a dynamic work environment that values equity, diversity, and inclusion, while providing essential services that make a real difference in the community. If you are passionate about helping others and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Paid vacation

Healthcare of Ontario Pension Plan

Desjardin Group Life Insurance

Extended health benefits

Access to staff physiotherapy

Onsite gym

EAP Program

Staff wellness initiatives

Qualifications

• Strong customer service skills to interact with patients and families.
• Ability to operate switchboard and provide information.

Responsibilities

• Register patients and ensure efficient navigation through the hospital.
• Operate the switchboard and provide reception services.

Skills

Customer Service

Patient Registration

Communication

Education

Clinical Information Clerk 1

Clinical Information Clerk 2

Job description

Competition Number: 2025-822-002

Job Type: Casual Opportunities

This posting is not for a vacancy. This posting may be used to fill casual opportunities or other permanent vacancies, including part-time and/or full-time positions. Those considered successful candidates may also be placed on an eligibility list for future consideration.

Hours: May consist of days, evenings, nights, and weekends. Subject to change as per operational requirements.

Classification: CIC1/CIC2

Department: Various

Salary: CIC1: $26.3044 to $27.7278 per hour; CIC2: $27.9923 to $29.0490 per hour; Per CUPE LOCAL 822 Collective Agreement.

Closing Date: Ongoing

Description

Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families, and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the hospital in a safe and efficient manner. Additionally, the CIC operates the switchboard and provides reception and information to patients and visitors.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Why Work with LWDH? In this position, there are many benefits to joining our team:

For Full-time positions:

• 2 weeks paid vacation
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
• Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
• Access to staff physiotherapy, onsite gym, EAP Program, staff wellness initiatives, and much more!

For Casual/Part-time positions:

• Pay in lieu of vacation and benefits provided
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility for casual/part
• Access to staff physiotherapy, onsite gym, EAP Program, staff wellness initiatives, and much more!

Qualifications

• Clinical Information Clerk 1
• Clinical Information Clerk 2

Please apply through the online application process via https://lwdh.talentpoolbuilder.com/

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393