Clinical Assistant - Driftwood Dental Smithers

Dentalcorp; Smithers; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive compensation

Dental and health care spending account

Total rewards package with discounts

Employee and Family Assistance Program

Career development opportunities

Social and CE events

Work-life balance and flexibility

Access to modern technology

Job summary

A dental care provider in Canada is seeking a detail-oriented individual for a role focused on patient management and communication. The position involves optimizing schedules, managing inquiries, and billing patients. Strong organizational skills and proficiency in English are essential. The candidate will enjoy competitive compensation and benefits, including a dental and health care spending account, alongside opportunities for career development and work-life balance.

Qualifications

• Must be detail oriented and proficient in English.
• Strong organizational and multi-tasking skills are required.
• Ability to work in a fast-paced environment is essential.

Responsibilities

• Make a positive and lasting impression on the patient.
• Optimize the appointment schedule with limited gaps.
• Manage all patient calls and inquiries effectively.
• Bill patients, take payments, and respond to inquiries.
• Manage recall systems and maintain patient database.
• Process referral letters and maintain patient records.

Skills

Detail oriented

Proficiency in English

Strong organizational skills

Reliability

Team Player

Fast-paced environment adaptability

Effective communication skills

Intermediate skills in Microsoft Office

Job description

About us

Our Vision at Driftwood Dental is to inspire change, create confidence and celebrate life!

The team at Driftwood Dental is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patients ongoing oral health.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.

Schedule

Monday to Thursday from 8:00am - 5:00pm, potentially some weekends and evenings.

The wage range for this position is $20–$22 per hour, depending on experience, and will be discussed further during the interview process.

Benefits of Joining Our Team

• Competitive compensation
• Dental and health care spending account
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You

• Detail oriented
• Proficiency in English with strong written and communication skills
• Strong organizational and multi-tasking skills
• Punctual and reliable
• Team Player
• Able to work in a fast paced environment
• Will need to be available to work 1 weekend per month
• Excellent written and verbal communication skills
• Intermediate skills in Microsoft word, excel, google docs etc.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.