Clinical Application Specialist, Medical Imaging

Christie InnoMed Inc.; Mississauga; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in medical imaging is seeking a Clinical Application Specialist to enhance customer support and training for innovative imaging solutions. This role involves delivering essential training to healthcare professionals on newly installed equipment and software, ensuring optimal usage and customer satisfaction. The ideal candidate will have a strong background in medical radiation technology and excellent communication skills, with the ability to work autonomously and collaboratively. Join a team dedicated to improving healthcare delivery across Canada and make a significant impact in the medical imaging field.

Qualifications

• 3-5 years experience in clinical settings using X-ray and Fluoroscopy.
• Registered Medical Radiation Technologist in Radiography required.

Responsibilities

• Provide post-sales training and support for Medical Imaging products.
• Assist in product demonstrations and marketing activities.

Skills

Medical Radiation Technology

General X-ray

Fluoroscopy

Interpersonal Skills

Teaching Strategies

Communication Skills

Teamwork

Bilingual (English/French)

Education

Registered Medical Radiation Technologist

Tools

MS Office (Word, Outlook, Excel, PowerPoint, Teams, SharePoint)

Job description

Clinical Application Specialist, Medical Imaging

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Serving medical imaging since 1954, Christie Innomed develops, distributes, integrates and supports innovative solutions and products that improve the performance of health institutions in Canada in medical imaging and health IT solutions.

Christie Innomed is today a leader in medical imaging and informatics, with more than 250 specialists who support more than 1,500 hospitals and clinics across Canada.

Summary

Pre-sale and post-sale customer support of Medical Imaging products and their applications. The incumbent is responsible for supporting the development and growth of the Christie Innomed business portfolio. The primary role will be to train users on newly installed Medical Imaging equipment and related software application as well as provide Clinical Application follow-up across Canada, among other responsibilities as listed below.

Key Responsibilities

• Deliver post-sales installation training and customer retention activities within hospitals, clinics, private offices, and other medical facilities.
• Assist with product training in conjunction with field Sales Representatives and other colleagues.
• Support product demonstrations and presentations alongside the sales team, to include tradeshows, conferences, and other marketing activities.
• Complete summary reports and related administrative duties within a self-managed timeline.

Qualifications and experience

• Must be a registered Medical Radiation Technologist in Radiography.
• Minimum 3-5 years of related work experience having used General X-ray and Fluoroscopy equipment within a clinical setting.
• Experience with one of the following equipment types is an asset:
• Mammography
• C-arm
• Efficient in MS Office software including Word, Outlook, Excel, PowerPoint, Teams and SharePoint.
• Commercial Clinical Application experience is beneficial.
• Proficiency in English is essential, and knowledge of French is a major asset.

Special Requirements

• Strong interpersonal, organizational and communication skills.
• Effective teaching strategies adapted to the specific needs of different clients and professionals.
• Autonomous with the ability to work under minimal supervision. Must be able to self-manage timelines and priorities.
• Ability to work and communicate in an environment that requires strong teamwork and cross-departmental interaction.
• Effectively manage relationships with team members, colleagues and clients.
• Be rigorous; strive for continuous improvement; inspire and motivate others.
• Represents Christie Innomed in a highly professional manner.

How to apply

If you are interested in this challenging position, please forward your résumé to: [e-mail]. Each application will be considered. Please note, only those selected to be interviewed will be contacted.