Clinical Analyst II

Sinai Health System; Toronto; On-site; CAD 75,000 - 100,000; Full time

Job summary

Sinai Health System is seeking a Clinical Analyst II to support its Digital Health department at Mount Sinai Hospital Campus. The role involves collaborating with stakeholders to gather user requirements, analyze workflows, and lead various IT projects to enhance operational effectiveness. Ideal candidates will have a background in Health Science or related fields, alongside significant experience in clinical environments.

Qualifications

• Requires an undergraduate degree in a related field.
• Five years of experience in an analyst or IM/IT role.
• Experience with Cerner suite applications is preferred.

Responsibilities

• Gather user requirements and perform workflow analyses.
• Provide leadership in medium and large IM/IT projects.
• Act as a liaison between clinical end-users and other stakeholders.

Skills

Application testing

Project management

Clinical workflow analysis

Communication skills

Interpersonal skills

Education

Undergraduate degree in Health Science, Health Informatics, Business or Computer Science

Tools

Microsoft Office Suite

Job description

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Job Type

Regular Full Time

1

Organizational Department

Sinai Health -> Mount Sinai Hospital -> Digital Health

Employee Group

Non Union

Location

Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement

Travel required between campuses and other locations

Hours (subject to change)

M-F 37.5 hours per week; due to the nature of the position additional hours and on-call shifts may be required

Salary Scale

Job Description

Sinai Health is looking for a Clinical Analyst II to support our Digital Health department at our Mount Sinai Hospital Campus.

The Clinical Analyst II works collaboratively with hospital stakeholders to gather user requirements, perform workflow analyses, identify opportunities for process re-design/improvement and design systems to effect that improvement. The role also works collaboratively with other Digital Health team members to ensure that the hospital’s clinical applications are managed and maintained in accordance with IS policies and procedures. The Clinical Analyst II is expected to affect resource coordination and provide mentorship in small to medium size IM/IT projects.

In this role you will:

• Workcollaboratively with clinicians, defines user and system requirements, and designs/ delivers application solutions to fulfill those requirements, with the underlying goals of improving the quality, safety and the operational effectiveness of Sinai Health clinical information systems
• Analyzeworkflows and processes related to system use, and makes recommendations for improved efficiencies
• Provideleadership in medium and large IM/IT projects and initiatives
• Reviewuser and system requirements and system design documents and associates those with corresponding system design and configuration parameters
• Provideleadership and guidance in defining principles, policies and processes for developing and modifying system dictionaries and configuration parameters
• Actas a liaison between clinical end-users, stakeholders, vendor(s), and other related systems users
• Provideleadership and guidance in the development of clinical applications (including EPR and ancillary systems) with respect to business and functional requirements
• Workcollaboratively with project teams, system educators and end users to ensure successful implementation of new EPR applications, enhancements to existing software and software version upgrades and improvements
• Provideleadership and guidance to system implementation committees and working groups, and supports education workshops and seminars as required
• Provideleadership and guidance into the planning of system implementations, upgrades and patches; works collaboratively with the team to ensure all enhancements, upgrades and patches are thoroughly tested before installation in the production environment
• Provideguidance in the development and on-going maintenance of user documentation for clinical applications; provides support and guidance to system educators and assists in the development of training materials for clinical champions and end-users
• Participateand provideguidance as a subject matter expert in system go-lives; performs root cause analyses and issue resolution
• Provideleadership and guidance in the development, implementation and maintenance of downtime processes and procedures
• Fosteran environment of innovation; provides coaching and mentoring to other team members
• Perform other duties consistent with the job classification as required

Job Requirements

Job Requirements

Mandatory

• Successful completion of an undergraduate degree in Health Science, Health Informatics, Business or Computer Science from an accredited educational institution
• 5 years of experience as an analyst or other IM/IT related position

Preferred

• 3years of related experience in the healthcare industry
  • Applicants with proven equivalent and related training and experience may also be considered
• Current or previous member of a licensed health professional or with current or prior certification in a related field
  • Proven, recent and related training and experience also an asset
• Recent experience working with clinicians to collect user and system requirements for the configuration and implementation of the Cerner suite of applications including but not limited to Powerchart, Surginet, Clinical Documentation and Orders
• Previous experience using EPIC system electronic tools

Skills and Knowledge

• Experience in application testing including the creation of scripts for unit, system and integration testing
• Must be detail-oriented with the ability to organize, prioritize and complete tasks independently within established time constraints
• Project management skills and experience
• Strong multi-tasking skills and ability to manage multiple tasks simultaneously and prioritize competing workload demands
• Sound knowledge of and experience in systems analysis and design
• Demonstrated experience in clinical workflow analysis, workflow documentation and clinical process improvement in the context of system implementation
• Strong knowledge of change control, quality and system performance methods and metrics
• Proficient in the use of Microsoft Office suite of products (Word, Excel, Visio and PowerPoint)
• Outstanding presentation, communication and interpersonal skills
• Ability to work as part of a multidisciplinary team and to establish and build effective working relationships, functioning both independently as well as part of a team
• Participates in improvement projects and on assigned committees to provide content expertise
• Demonstrated satisfactory work performance and attendance record
• Ability to work shifts outside of the standard 9am-5pm on occasion, including week nights and weekends to support system go-lives, upgrades and down times

If this sounds like you and you feel ready to build your career within digital health, apply now and let us know why you’d be a great addition to our team.

Open Date

6/24/2025

Posting Deadline

7/8/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email [e-mail] .