Clinic Support Specialist — Integrated Health Services

Champlainhealthline; Ottawa; Hybrid; CAD 45,000 - 54,000; Full time

Job summary

Centretown Community Health Centre seeks a Clinical Assistant, Integrated Health Services (IHS) to help maintain clean, ready examination rooms, stock medical equipment, and support IPAC standards in a fast-paced, interdisciplinary setting.

You will reprocess reusable instruments per regulatory guidelines, coordinate equipment maintenance, and contribute to the safe operation of IHS, collaborating with diverse colleagues and ensuring patient-centered care in a community health centre environment.

Qualifications

• Secondary School Diploma.
• Certification in Reprocessing Medical Equipment.
• Minimum of three years experience in a health care facility performing a similar role.
• Knowledge of health care supply and medical equipment vendors.
• Strong organizational, prioritization and time management skills.
• Proficient trouble-shooting skills.
• Excellent verbal communication skills.
• Excellent interpersonal skills, including the capacity to establish relationships and manage challenging situations.
• Demonstrated capacity to welcome and collaborate with individuals from diverse backgrounds including but not limited to 2SLGBTQ+ and newcomers’ community.
• Demonstrated flexibility, good judgement and initiative.
• Demonstrated ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, in particular email and MS Word and databases.
• Ability to work in fast-paced environment with an inter-disciplinary team.

Responsibilities

• The Clinical Assistant supports the delivery of clinical services by maintaining the cleanliness and readiness of examination rooms, ensuring appropriate stock levels of medical equipment and supplies, and adhering to IPAC standards.
• The clinical assistant reprocesses reusable medical instruments in accordance with regulatory guidelines, coordinates equipment maintenance and repairs, and contributes to the safe and efficient operation of the Integrated Health Services (IHS).

Skills

Strong organizational skills

Time management

Verbal communication

Interpersonal skills

Troubleshooting

Confidentiality

Team collaboration

Diversity & inclusion awareness

Adaptability

MS Word proficiency

Education

Secondary School Diploma

Certification in Reprocessing Medical Equipment

Tools

MS Word

Job description

Centretown Community Health Centre seeks a Clinical Assistant, Integrated Health Services (IHS) to help maintain clean, ready examination rooms, stock medical equipment, and support IPAC standards in a fast-paced, interdisciplinary setting.

You will reprocess reusable instruments per regulatory guidelines, coordinate equipment maintenance, and contribute to the safe operation of IHS, collaborating with diverse colleagues and ensuring patient-centered care in a community health centre environment.