Clinic Admin & Patient Services Specialist

Jobless; Canada; On-site; CAD 40,000 - 47,000; Full time

Benefits offered by this job

HOOPP pension

Health and Dental Coverage

Long-Term Disability Coverage

Employee Assistance Program

Job summary

Kingston Community Health Centres (KCHC) is seeking a Medical Secretary to support a multi-disciplinary health care team. You will manage client flow, scheduling, and records in a fast-paced clinic, ensuring OHIP inquiries and referrals are handled efficiently.

The role requires strong organization, confidentiality, and teamwork with a focus on equity and patient-centered care. Evening shifts may be required; HOOPP pension and health benefits are provided.

Qualifications

• Medical Secretary Certificate or equivalent experience in a health setting.
• Experience with electronic medical records preferred.
• Strong organization and communication skills.

Responsibilities

• Greet clients warmly and direct them to appropriate services.
• Schedule, cancel, remind, and reschedule appointments, including referrals.
• Maintain a tidy, welcoming waiting area.
• Assist clients with OHIP insurance questions and applications.
• Handle and document cash and vouchers as required.
• Maintain paper and electronic client records and databases.
• Prepare routine reports and assist billing as needed.
• Support transition to electronic filing and clinic chart management.
• Answer phones and transfer calls to appropriate services.

Skills

Typing

Interpersonal skills

Problem solving

Multitasking

Teamwork

Computer literacy

Education

Medical Secretary Certificate

Secondary School Diploma

Tools

EMR systems

Job description

Kingston Community Health Centres (KCHC) is seeking a Medical Secretary to support a multi-disciplinary health care team. You will manage client flow, scheduling, and records in a fast-paced clinic, ensuring OHIP inquiries and referrals are handled efficiently.

The role requires strong organization, confidentiality, and teamwork with a focus on equity and patient-centered care. Evening shifts may be required; HOOPP pension and health benefits are provided.