Clinic Manager

Skin-Vitality-Medical-Clinic; Oakville; On-site; CAD 55,000 - 65,000; Full time

Job summary

Skin Vitality Medical Clinic in Ontario is seeking an experienced Clinic Manager to oversee daily operations and staff, reporting to the Directors of Operations. You will manage schedules, patient relations, and administrative tasks to maintain exceptional service.

The ideal candidate has at least 2 years of management experience, strong communication, multitasking ability, and proficiency with clinic software; salary ranges from $55,000 to $65,000 CAD annually.

Qualifications

• Minimum 2 years of management experience
• Excellent communication skills and leadership abilities
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Proficient with computers and clinic software
• Customer-focused with professional demeanor

Responsibilities

• Oversee daily clinic operations and inventory control
• Lead, train and supervise staff across departments
• Build and manage clinic schedules
• Process payments and resolve discrepancies
• Serve as first point of contact for medical team and patients
• Promote high-end clinic atmosphere and company values
• Collaborate with departments to improve clinic standards
• Perform other duties as assigned by Directors of Operations

Skills

Management experience

Communication

Attention to detail

Multitasking

Customer service

Computer skills

Salesforce

Tools

Salesforce

Job description

Salary Range: $55,000.00 To $65,000.00 Annually

Clinic Manager (Full-Time)Skin Vitality Medical Clinic

We are seeking an enthusiastic Clinic Manager to join our team!

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 5 new locations.

If it’s growth within a company you are looking for, look no further.

Job Description:We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and able to multitask efficiently in a fast-paced work environment. Acting under the supervision of the Director of Operations/Assistant Director of Operations, the Clinic Manager is responsible for overseeing the daily operations of Skin Vitality Medical Clinic. The Clinic Manager manages the clinic’s performance and oversees all patient relations. They provide coaching, mentorship and administrative support, oversee the hiring and training of staff members, liaison with patients to maintain optimal operational flow and work collaboratively with all departments to continuously improve clinic standards for both staff and patients.

Job Responsibilities:

• Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values
• Managing day to day operations of the clinic and clinic inventory/stock levels
• Leading, training and overseeing all staff
• Building and actively managing clinic schedules
• Processing payments, resolve monetary discrepancies
• Acting as a first point of contact for Medical Team (including Doctors, NPs, RNs, RPNs, Medical Associates, Receptionists) and patients
• Providing exceptional customer service, promoting a welcoming and inclusive environment for our patients
• Meeting all team deadlines and responsibilitiesPromoting a positive company culture that values integrity, inclusion, collaboration, communication and teamwork
• Collaborating with other departments to improve clinic standards
• Other duties as assigned by Directors of Operations

Skills Required:

• MINIMUM 2 YEARS OF MANAGEMENT EXPERIENCE
• Highly motivated and solution-oriented
• Keen attention to detail
• Professional communication and conflict-resolution skills
• Positive and professional demeanor
• Completely dependable
• Computer savvy and quick learner
• Knowledge of our services (asset)
• Experience with Salesforce (asset)
• MUST be able to multitask easily without compromising performance or attitude