Clinic Manager

Socket.dev; Barrie; On-site; CAD 60,000 - 90,000; Full time

Job summary

Skin Vitality Medical Clinic is seeking an experienced Clinic Manager to oversee daily operations across our Ontario locations. You will lead staff, coordinate scheduling, manage patient relations and liaise with the Directors of Operations to ensure exceptional patient care.

Requirements include a minimum of 2 years’ management experience, superb communication, problem-solving, attention to detail and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 2 years of management experience.
• Excellent customer service and communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced clinic environment.
• Proficiency with computers and clinic software.
• Sales experience is a plus; Salesforce is an asset.

Responsibilities

• Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values.
• Managing day to day operations of the clinic and clinic inventory/stock levels.
• Leading, training and overseeing all staff.
• Building and actively managing clinic schedules.
• Processing payments, resolve monetary discrepancies.
• Acting as a first point of contact for Medical Team and patients.
• Providing exceptional customer service, promoting a welcoming environment.
• Meeting all team deadlines and responsibilities.
• Promoting a positive culture valuing integrity and teamwork.
• Collaborating with other departments to improve clinic standards.
• Other duties as assigned by Directors of Operations.

Skills

Management experience

Customer service

Communication skills

Problem solving

Attention to detail

Multitasking

Computer skills

Sales experience

Team leadership

Tools

Salesforce

Job description

Job description:

Clinic Manager (Full-Time)Skin Vitality Medical Clinic

We are seeking an enthusiastic Clinic Manager to join our team!

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 5 new locations.

If it’s growth within a company you are looking for, look no further.

Job Description

We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and able to multitask efficiently in a fast-paced work environment. Acting under the supervision of the Director of Operations/Assistant Director of Operations, the Clinic Manager is responsible for overseeing the daily operations of Skin Vitality Medical Clinic. The Clinic Manager manages the clinic’s performance and oversees all patient relations. They provide coaching, mentorship and administrative support, oversee the hiring and training of staff members, liaison with patients to maintain optimal operational flow and work collaboratively with all departments to continuously improve clinic standards for both staff and patients.

Job Responsibilities

• Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values
• Managing day to day operations of the clinic and clinic inventory/stock levels
• Leading, training and overseeing all staff
• Building and actively managing clinic schedules
• Processing payments, resolve monetary discrepancies
• Acting as a first point of contact for Medical Team (including Doctors, NPs, RNs, RPNs, Medical Associates, Receptionists) and patients
• Providing exceptional customer service, promoting a welcoming and inclusive environment for our patients
• Meeting all team deadlines and responsibilities
• Promoting a positive company culture that values integrity, inclusion, collaboration, communication and teamwork
• Collaborating with other departments to improve clinic standards
• Other duties as assigned by Directors of Operations

Skills Required

• MINIMUM 2 YEARS OF MANAGEMENT EXPERIENCE
• Exceptional customer service skills
• Highly motivated and solution-oriented
• Keen attention to detail
• Professional communication and conflict-resolution skills
• Positive and professional demeanor
• Completely dependable
• Computer savvy and quick learner
• Knowledge of our services (asset)
• Experience with Salesforce (asset)
• Sales experience (asset)
• MUST be able to multitask easily without compromising performance or attitude

Experience

• Management: 2 years (required)