Clinic Experience Associate: Welcoming & Scheduling Pro

CBI Health; Regina; On-site; CAD 29,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Flexible hours

Career development

Job summary

CBI Health Centre in Regina is seeking a Clinic Experience Associate to welcome clients, answer questions, and support scheduling and administrative tasks to ensure smooth clinic operations. You will create a warm, inviting environment, assist with appointments, educate clients on digital tools, and maintain confidentiality while helping both clients and team members navigate everyday workflows.

Hours include Tue-Fri 4-7pm and Sat 9-5pm, with competitive hourly pay and benefits as part of the

Qualifications

• Strong interpersonal skills and ability to connect with clients and team members.
• Proactive and solution-focused with good communication.
• Excellent time management and organizational abilities.

Responsibilities

• Create a welcoming environment for clients and guests.
• Respond to inquiries in person, by phone or by email within 24 hours.
• Schedule clients based on care plans and maximize access to care.
• Educate clients on digital tools and online booking.
• Maintain confidentiality of client records and data.

Skills

People skills

Problem solving

Time management

Communication

Teamwork

Tools

Microsoft Office

Job description

CBI Health Centre in Regina is seeking a Clinic Experience Associate to welcome clients, answer questions, and support scheduling and administrative tasks to ensure smooth clinic operations. You will create a warm, inviting environment, assist with appointments, educate clients on digital tools, and maintain confidentiality while helping both clients and team members navigate everyday workflows.

Hours include Tue-Fri 4-7pm and Sat 9-5pm, with competitive hourly pay and benefits as part of the