Clinic Administrator

Calgary Hearing Aid & Audiology; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

Calgary Hearing Aid & Audiology is seeking a Clinic Administrator for a full-time, on-site position at the Market Mall Professional Building in Calgary. You will coordinate appointments, maintain client records, support clinicians, and help ensure smooth daily operations within the clinic.

The successful candidate will bring strong customer service and organizational skills, with experience in invoicing, billing, reporting, and medical records confidentiality.

Qualifications

• Strong customer service and a client-focused approach.
• Excellent organizational and time-management skills.
• Experience with administrative and financial tasks, including invoicing, billing and reporting.
• Knowledge of medical records management, confidentiality, and healthcare documentation.
• Familiarity with audiology, hearing care, or a similar healthcare environment is an asset.

Responsibilities

• Coordinate appointments.
• Maintain accurate client records.
• Support clinicians.
• Ensure smooth day-to-day clinic workflow.

Skills

Customer service

Communication

Organization

Time management

Invoicing

Billing

Reporting

Medical records

Confidentiality

Audiology familiarity

Education

Healthcare administration

Business administration

Related field

Tools

Microsoft Office

Windows

Job description

Company Description Calgary Hearing Aid & Audiology is a locally owned and operated hearing care provider offering a 60-day trial experience to help clients find the best solution for hearing loss. The clinic provides comprehensive hearing tests and customized fittings performed by experienced, licensed clinicians. With five locations across Calgary, the team focuses on convenience, accessibility, and high-quality, client-centered care. Clients benefit from a lifetime service warranty, advanced hearing technology, and a unique follow-up plan designed to ensure long-term satisfaction and optimal hearing outcomes.

Role Description: The Clinic Administrator is a full-time, on-site position at our Market Mall Professional Building location. This role is responsible for coordinating appointments, maintaining accurate client records, supporting clinicians, and ensuring the smooth day-to-day operation of the clinic. The ideal candidate provides excellent customer service, maintains an organized and welcoming environment, and contributes to an efficient workflow and positive client experience.

• Strong customer service and communication skills, with a professional, client-focused approach.
• Excellent organizational and time-management skills, with the ability to prioritize tasks in a busy, multi-clinician environment.
• Experience with administrative and financial tasks, including invoicing, billing, data entry, 3rd party billing and reporting.
• Knowledge of medical records management, confidentiality, and healthcare documentation.
• Familiarity with audiology, hearing care, or a similar healthcare environment is an asset.
• Proficiency in Microsoft Office and Windows.
• Secondary education in healthcare administration, business administration, or a related field is preferred; equivalent experience will be considered.

*Only qualified candidates will be contacted