Client Service & Clinic Operations Coordinator

HearingLife Canada; Salmon Arm; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Generous PTO: 10 vacation days + 10‑sm

RRSP Matching

Healthcare and Dental for you and your

Training and development opportunities

Perkopolis discounts

Job summary

HearingLife Canada is seeking a Client Service Administrator to welcome clients, answer inquiries, and support clinic operations. You’ll coordinate appointments, maintain files, and assist clinicians with basic hearing aid maintenance and events.

You will work in a busy, people-focused environment with a team that values service, accuracy, and timely communication. Prior customer service experience is essential.

Qualifications

• At least 2 years of customer service experience.
• Strong organizational skills and ability to manage multiple priorities.
• Experience in Microsoft Excel.

Responsibilities

• Greet clients and deliver top-notch customer care as the first point of contact.
• Schedule and coordinate clinician appointments and follow-ups.
• Keep the clinic tidy and ensure waiting areas are welcoming and stocked.
• Provide administrative support to clinicians, manage client files and stock orders.
• Assist with basic hearing aid maintenance, events, and local promotions.

Skills

Customer service

Organizational skills

Tools

Microsoft Excel

Job description

HearingLife Canada is seeking a Client Service Administrator to welcome clients, answer inquiries, and support clinic operations. You’ll coordinate appointments, maintain files, and assist clinicians with basic hearing aid maintenance and events.

You will work in a busy, people-focused environment with a team that values service, accuracy, and timely communication. Prior customer service experience is essential.