Clinic Administrative Support

Provincial Health Services Authority; New Westminster; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization dedicated to health and wellness. This role is essential for ensuring smooth clinic operations, where you'll manage client information, assist with appointments, and handle financial transactions. With a commitment to professional development and a comprehensive benefits package, this position offers a supportive environment for growth. Enjoy flexible work options and a chance to contribute to public health initiatives while working with a diverse team. If you're organized, detail-oriented, and passionate about making a difference, this opportunity is perfect for you.

Benefits

Comprehensive benefits package

Municipal pension plan

Flexible work options

12 statutory holidays

Onsite fitness classes

Discounts on recreational programs

Qualifications

• 3 years of administrative experience in a medical/scientific environment.
• Proficiency with various software including word processing and spreadsheets.

Responsibilities

• Input client information and maintain registers for the clinic.
• Handle financial transactions and assist with client intake.

Skills

Administrative experience

Attention to detail

Customer service orientation

Problem-solving skills

Effective communication skills

Typing speed of at least 50 wpm

Education

Post-secondary education in business or secretarial program

Courses in medical/scientific terminology

Tools

Word processing software

Spreadsheet software

Database software

Email software

Job description

BC Centre for Disease Control, Vancouver

Are you efficient and organized, with strong attention to detail? Help our clinic run effectively, so we can in turn provide the support our clinic staff need to deliver the best possible care.

What You’ll Do

1. Input client information, maintain registers, assign file numbers, update manuals, and prepare medical, legal, and other reports, charts, tables, letters, presentation materials, and newsletters. Prepare and distribute meeting minutes. Distribute documents and files as requested.
2. Gather and compile information such as client statistics. Set up and maintain filing systems, index files, and conduct file searches. Reply to routine correspondence.
3. Operate a multi-line switchboard or phone, direct calls, relay messages, and receive visitors.
4. Answer general inquiries.
5. Receive, sort, and distribute incoming and outgoing mail, faxes, internal correspondence, and courier documents. Sign for packages and shipments.
6. Assist with client intake, obtain information, complete documentation, and summarize information. Schedule and confirm appointments, send reminders, and maintain clinic flow.
7. Handle financial transactions, including receiving payments and issuing receipts.
8. Place purchase orders, receive supplies, check invoices, and store/distribute supplies.
9. Prepare and package supplies for shipping; contact couriers and prepare waybills.
10. Perform other related duties as assigned.

What You Bring

• Post-secondary education from a recognized business or secretarial program, supplemented by courses in medical/scientific terminology or relevant training.
• Three years of administrative experience in a medical/scientific environment.
• Understanding of medical, scientific, research, or IT terminology.
• Proficiency with word processing, presentation, spreadsheets, databases, browsers, and email software.
• Problem-solving skills, customer service orientation, sound judgment, organization, and interpersonal skills.
• Typing speed of at least 50 words per minute.
• Effective oral and written communication skills in English.
• High accuracy, attention to detail, and ability to independently check for errors.
• Ability to prioritize projects to meet deadlines.

What’s In It For You

BC Centre for Disease Control (BCCDC) is part of the Provincial Health Services Authority (PHSA). We are committed to your health, wellness, and professional development, offering programs and benefits to support you both at work and at home.

• Join one of BC’s largest employers with opportunities for growth and development.
• Access to over 2,000 training programs.
• Comprehensive benefits package, including a municipal pension plan.
• Flexible work options such as flextime, remote work, and job sharing (eligibility varies).
• 12 statutory holidays annually, with generous vacation entitlements.
• Perks including onsite fitness classes, discounts on recreational programs, travel, technology, and more.

Job Details

Position type: [Specify]

Wage: [Specify]

Location: Vancouver, BC

Hours of Work: [Specify]

Days of Work: [Specify]

About Us

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health in BC. We are part of the PHSA, which coordinates health services across the province, guided by values of respect, compassion, innovation, partnership, and purpose. Learn more at bccdc.ca and jobs.phsa.ca.

PHSA is committed to employment equity and values diversity, fostering a safe, inclusive, and welcoming environment.