Clinic Administrative Manager

Frey Consulting Group; Abbotsford; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible working conditions

Mentorship and training

Job summary

The Administrative Manager at Back in Motion in Abbotsford is responsible for daily clinic operations, supervising reception and admin staff, and coordinating facilities, IT, and health and safety.

You will manage billing, scheduling, onboarding, and vendor relations, with a focus on outstanding client service and effective team leadership. Some familiarity with Jane software is preferred, and a reliable vehicle is an asset.

Qualifications

• Minimum 1 year in an administrative role, ideally in a supervisory capacity within a healthcare environment.
• Relevant courses or a diploma in healthcare administration or related field preferred.

Responsibilities

• Manage incoming calls and inquiries via phone and email.
• Schedule appointments and assist walk-in clients.
• Follow up with clients on appointments and ensure cancellations are handled appropriately.
• Prepare and restock treatment rooms before and after appointments.
• Maintain cleanliness and organization of linens and materials.
• Coordinate staff schedules and fill absences, reporting any issues to the Senior Administrative Manager.
• Train and mentor administrative staff while ensuring excellent client relations.
• Create and update client records and databases.
• Manage billing and invoicing procedures, ensuring accuracy and timeliness.
• Act as liaison for facility and computer needs, reporting issues to Facilities/IT.
• Monitor and report on repairs and janitorial services quality.
• Manage keys and security access for the facility.
• Verify and process approvals for purchasing needs.
• Maintain office and clinic supplies to avoid emergencies in ordering.
• Welcome and orient new staff, set up computer system access, and collaborate with HR for orientations.
• Serve as Health and Safety Representative, conduct orientations and policy updates, and coordinate meetings.

Skills

Leadership

Communication

Customer service

Scheduling

Reception experience

Education

Healthcare administration diploma

Tools

Jane software

Job description

The Administrative Manager at Back in Motion in Abbotsford is responsible for daily clinic operations, supervising reception and admin staff, and coordinating facilities, IT, and health and safety.

You will manage billing, scheduling, onboarding, and vendor relations, with a focus on outstanding client service and effective team leadership. Some familiarity with Jane software is preferred, and a reliable vehicle is an asset.